IT Analyst- Technical Infrastructure
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Job Location:
East Peoria, IL - USA
Monthly Salary:
$ 89210 - 133810
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Career Area:
Technology Digital and DataJob Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.
This position is part of Caterpillars Network Global WAN (Wide area network) team supporting over hundreds of facilities around the world. Your primary role will span between production support and as well as an implementor for new WAN connectivity for Caterpillar facilities suppliers dealers and various cloud providers. This is a great opportunity to work on various WAN technologies including traditional Cisco IOS based routers Silver Peak SDWAN Unity Edge Connect routers as well as Cisco/Silver Peak Cloud based solutions.
What You Will Do:
- Support global WAN connectivity across Caterpillar facilities dealers suppliers and business partners ensuring stable and secure network operations.
- Troubleshoot and resolve production WAN incidents including participation in offshift and weekend support as part of a global rotation.
- Serve as a primary implementer for new WAN connections including new facility circuits dealer connections supplier integrations and partner networks.
- Configure maintain and troubleshoot Cisco IOS and Silver Peak SDWAN devices for sites and datacenters including circuit testing bandwidth turnups and design adjustments.
- Collaborate with telecommunications vendors to install and activate new WAN circuits.
- Work with cloud providers and internal cloud teams to design and implement cloud connectivity solutions.
- Assist in WAN design and configuration changes under the guidance of senior staff while independently managing complex multicomponent infrastructure projects.
- Perform security monitoring log analysis and vulnerability triage; implement mitigation actions where possible.
- Support software upgrades for Cisco IOS Silver Peak edge devices and orchestrator platforms.
- Manage QoS underlay/overlay routing and egress configurations to optimize network performance.
What You Have:
- WAN & SDWAN Expertise: Strong understanding of Cisco WAN and/or Silver Peak SDWAN configuration troubleshooting and implementation.
- Network Troubleshooting: Ability to diagnose and resolve complex production issues across circuits routing and device configurations.
- Vendor & Partner Collaboration: Experience working with telecom providers cloud teams and crossfunctional technical groups.
- Security & Monitoring: Familiarity with vulnerability management log analysis and network security best practices.
- Independent Technical Execution: Ability to work with minimal supervision manage multiple priorities and support offshift operational needs.
Top Candidates Will Have:
- A relevant degree technical certification or equivalent experience supporting WAN network technologies.
- Handson experience with Cisco WAN technologies and/or certifications in the WAN or routing/switching space.
- Experience configuring and supporting Silver Peak SDWAN hardware and software.
- Background working with telecommunications vendors to install and configure new WAN circuits.
- Experience with routing protocols such as BGP and OSPF.
- Experience configuring DMVPN or VPN connections on Cisco routers.
- Familiarity with Cisco or Silver Peak cloudbased networking solutions.
- Proficiency in Python or other scripting languages to support automation and operational efficiency.
Additional Information
- Location: East Peoria IL (preferred) Dallas TX Nashville TN
- This role requires 5 days a week in office
- Relocation is not available
- Sponsorship is not available
Summary Pay Range:
$89210.00 - $133810.00Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjob-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility terms and guidelines. This is a summary list of benefits.
Medical dental and vision benefits*
Paid time off plan (Vacation Holidays Volunteer etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
* These benefits also apply to part-time employees
This position requires working onsite five days a week.Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer such as H L TN F J E O. As a global company Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at Dates:January 9 2026 - January 15 2026Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
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Required Experience:
IC
Key Skills
- Installation Maintenance Repair
- Quality Assurance
- Active Directory
- End user
- Access Points
- Deskside Support
- Infrastructure Development
- Project Management
- Quality Control
- Troubleshoot
- User Accounts
- Desktop
- Setup
- hardware
- Technical Support
About Company
Caterpillar is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial turbines and diesel-electric locomotives.
