Clerical Assistant

Rancho Cordova, CA - USA

Hourly Salary: $ 19 - 21

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

POSITION SUMMARY: Under close supervision performs clerical and data entry tasks that assist in administration of workers compensation claims. This position requires considerable interaction with claimants on the phone and with management other Claims Examiners and other TRISTAR staff in the office; therefore consistently being at work in the office in a timely manner is inherently required of this position.

DUTIES AND RESPONSIBILITIES:

Sets up new claims in system and paper files ensuring all documentation is present and correct.*
Prepares schedules and processes benefit and medical payments on claim files as directed by the Claims Examiner.*
Documents all work product and claim activity in the electronic claim file.*
Prepares and prints letters benefit notices and labels.*
Provides clerical support including filing faxing sorting photocopying and alphabetizing.*
Communicates pertinent claim information to the client legal counsel medical and rehab providers and internal claims staff.*
Answers phone calls take messages and responds appropriately.*
Other duties as assigned.

*Essential job function.

Qualifications

EQUIPMENT OPERATED/USED: Computer telephone 10-key fax machine printers and other basic office equipment.

QUALIFICATIONS REQUIRED:

Education/Experience: High school diploma or GED and one (1) year experience in the workers compensation claims industry (preferred).

Knowledge Skills and Abilities:

Proficient keyboarding skills (type 45 wpm).

Working knowledge of medical/legal terminology.

Ability to alphabetize and collate.

Proficient in Word.

Ability to follow written and spoken instructions from several individuals.

Ability to produce accurate and detailed work.

Excellent verbal and written communication skills.

Courteous telephone skills.

Ability to effectively prioritize multiple projects and due dates.

Ability to work independently as well as in cooperation with workgroup.

Required Experience:

Junior IC

DescriptionPOSITION SUMMARY: Under close supervision performs clerical and data entry tasks that assist in administration of workers compensation claims. This position requires considerable interaction with claimants on the phone and with management other Claims Examiners and other TRISTAR staff in ...