Financial Services Enrollment Manager

Full Time / Salary / Exempt

WORK SCHEDULE

Monday through Friday 8:00 am to 5:00 pm

JOB SUMMARY

• Manage the financial aid process for new students (first-year and transfers) building trust and guiding them toward enrollment.
• Provide clear personalized financial aid guidance to students and families explaining policies and tailoring institutional awards to individual needs.
• Collect and review financial data to determine eligibility for federal state and institutional aid.
• Negotiate institutional aid within university guidelines and finalize agreements.
• Communicate federal and state aid rules and limits with student and family to ensure accurate financial planning.
• Lead continuous improvement to students and families for filing aid applications understanding awards billing and payment plans
• Host financial aid workshops and recruiting events

RESPONSIBILITIES

Essential Functions:

• Use applicant tracking systems effectively.
• Communicate confidently in person and by phone.
• Demonstrate strong verbal and written communication skills.
• Show leadership and persuasive communication abilities.
• Provide excellent customer service and analyze student needs.
• Deliver organized presentations and manage multiple tasks efficiently.
• Work independently in a structured fast-paced setting
• Ability to work under pressure and meet deadlines
• Ability to maintain positive interpersonal relationships
• Ability to operate office equipment
• Additional duties as assigned

Required Qualifications:

• Southern Nazarene University is an expression of the Church of the Nazarene. According to SNU policy all faculty and staff must profess faith in Jesus Christ possess a strong personal Christian commitment and be committed to the SNU mission to make Christlike disciples through higher education in a Christ centered community.
• As an institution of the Church of the Nazarene applicants must understand and embrace the biblical principle that all people are created in the image of God and should be treated with dignity and respect including a belief in equal opportunity to work contribute and flourish without discrimination.
• Bachelors Degree
• At least two years of experience in recruitment admissions financial aid or sales.
• Possess strong verbal and written communication skills
• Ability to prioritize multiple demands in fast-paced work environment
• Typing and spelling competency
• Experience with various computer software applications
• Data entry experience

Preferred Qualifications:

• Experience in higher education communications or admissions
• Experience in Recruit CRM
• Experience in SEO

Supervision Received:

Receives supervision and work assignments from a designated supervisor although other staff members in the unit may provide work direction.

Supervision Exercised:

May be responsible for the coordination of work assignments for student employees.

Apply Online for this position at Southern Nazarene Careers

Benefits

Generous benefit structure including family health insurance plan (shared cost) long term disability dental insurance group life insurance retirement matching tuition remission vacation sick leave personal days and holidays.