Digital Sales & Service Representative

Denver, CO - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

JOB PURPOSE

The Digital Sales & Support Representative (DSSR) operates in a matrix organization and manages a complex digital portfolio ensuring customers are introduced to the right solutions with a clear path for future expansion.

The role requires independence strong prospecting capability and the ability to navigate multiple internal stakeholders while maintaining accurate visibility of opportunities through CRM and other digital tools.

MAIN RESPONSIBILITIES

Safety & Environment
Promote a strong safety culture and ensure a safe and healthy working environment for all employees and stakeholders.
Sales Business Growth & Development
Develop and execute sales strategies win plans and business models for digital and automation solutions.
Build and manage a healthy sales pipeline for defined digital offerings.
Identify target customers and develop structured engagement plans.
Lead automation and digital solution sales initiatives.
Qualify screen and categorize customer interactions and opportunities.
Build and maintain strong long-term customer relationships.
Identify new business opportunities and propose solution enhancements.
Analyze pricing structures and recommend pricing models.
Collaborate with local and global sales teams and factory resources.
Partner with Sales Areas on forecasting marketing activities and system accuracy.
Contribute to business development planning and execution across the matrix organization.
Maintain an up-to-date fact-based understanding of market and competitor activity.
Deliver results in line with defined targets.
Provide technical and value-based sales expertise to maximize short- and long-term growth.
Support product launches customer forums expos and marketing initiatives.
Ensure adherence to QAR CAR discount management and business case approval processes.
Support trials rentals and pilot programs ensuring contracts KPIs and governance are followed.
Contribute to demand planning activities.
People & Collaboration
Build trust quickly with customers and internal stakeholders.
Establish strong working relationships across Sales Areas and backline teams.
Operate effectively in a matrix organization with a strong sense of urgency and prioritization.
Financial Accountability
Develop and manage opportunity pipelines.
Drive order intake and invoicing performance.
Maintain high forecast accuracy.
Customer Service
Maintain strong understanding of customer needs market trends and industry challenges.
Ensure high customer satisfaction through value delivery performance and reliability.
Proactively manage feedback issues and resolution.
Conduct regular customer visits and maintain direct relationships.
Personal Effectiveness
Demonstrate high motivation and self-direction.
Commit to continuous learning and professional development.
Maintain a broad strategic perspective while driving practical execution across organizational boundaries.
enefits
Sandvik offers a comprehensive total compensation package including a competitive benefits package of health dental and disability insurance and a 401(k) retirement savings plan. We also provide opportunities for professional competence development training and career advancement.
How to apply
For immediate consideration please apply online the Digital Sales & Service Representative Job ID #R.
Sandvik is an equalopportunity/affirmativeaction employer. All applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected Veteran status age or any other characteristic protected by law. Any applicant who because of a disability needs accommodation or assistance in completing an application or at any time during the application process should contact Human Resources also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.

Required Experience:

Unclear Seniority

JOB PURPOSE The Digital Sales & Support Representative (DSSR) operates in a matrix organization and manages a complex digital portfolio ensuring customers are introduced to the right solutions with a clear path for future expansion.The role requires independence strong prospecting capability and the...

JOB PURPOSE

MAIN RESPONSIBILITIES

Safety & Environment
Promote a strong safety culture and ensure a safe and healthy working environment for all employees and stakeholders.
Sales Business Growth & Development
Develop and execute sales strategies win plans and business models for digital and automation solutions.
Build and manage a healthy sales pipeline for defined digital offerings.
Identify target customers and develop structured engagement plans.
Lead automation and digital solution sales initiatives.
Qualify screen and categorize customer interactions and opportunities.
Build and maintain strong long-term customer relationships.
Identify new business opportunities and propose solution enhancements.
Analyze pricing structures and recommend pricing models.
Collaborate with local and global sales teams and factory resources.
Partner with Sales Areas on forecasting marketing activities and system accuracy.
Contribute to business development planning and execution across the matrix organization.
Maintain an up-to-date fact-based understanding of market and competitor activity.
Deliver results in line with defined targets.
Provide technical and value-based sales expertise to maximize short- and long-term growth.
Support product launches customer forums expos and marketing initiatives.
Ensure adherence to QAR CAR discount management and business case approval processes.
Support trials rentals and pilot programs ensuring contracts KPIs and governance are followed.
Contribute to demand planning activities.
People & Collaboration
Build trust quickly with customers and internal stakeholders.
Establish strong working relationships across Sales Areas and backline teams.
Operate effectively in a matrix organization with a strong sense of urgency and prioritization.
Financial Accountability
Develop and manage opportunity pipelines.
Drive order intake and invoicing performance.
Maintain high forecast accuracy.
Customer Service
Maintain strong understanding of customer needs market trends and industry challenges.
Ensure high customer satisfaction through value delivery performance and reliability.
Proactively manage feedback issues and resolution.
Conduct regular customer visits and maintain direct relationships.
Personal Effectiveness
Demonstrate high motivation and self-direction.
Commit to continuous learning and professional development.
Maintain a broad strategic perspective while driving practical execution across organizational boundaries.
enefits
Sandvik offers a comprehensive total compensation package including a competitive benefits package of health dental and disability insurance and a 401(k) retirement savings plan. We also provide opportunities for professional competence development training and career advancement.
How to apply
For immediate consideration please apply online the Digital Sales & Service Representative Job ID #R.
Sandvik is an equalopportunity/affirmativeaction employer. All applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected Veteran status age or any other characteristic protected by law. Any applicant who because of a disability needs accommodation or assistance in completing an application or at any time during the application process should contact Human Resources also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.