Employment Type:

Shift:

Description:

JOB SUMMARY

Assists the ambulatory care setting physician or other professional healthcare provider with the administration of direct and indirect patient care. Performs basic medical assisting procedures necessary to provide for care comfort and safety of patients.

JOB DUTIES

1. Actively demonstrates the organizations mission and core values and conducts oneself at all times in a manner consistent with these values.

2. Knows and adheres to all laws and regulations pertaining to patient health safety and medical information.

3. Accurately assesses patient symptoms reactions and physical condition and records data in the medical record. Documents vital signs and any other measures indicated by the condition or diagnosis of the patient per office protocol.

4. Evaluates acute patient telephone calls and adds to daily schedule as appropriate. Provides counseling and/or direction to patient based on physician/healthcare provider preference or after consultation with provider.

5. Performs office laboratory procedures which may include assisting with collection testing handling transporting and documenting of specimens.

6. Properly sets up exam room and prepares patients for examinations and procedures. Assists with procedures and examinations per physician/healthcare provider preference i.e. gynecological exams minor surgeries electrocautery biopsies sigmoidoscopies casting sterile technique procedures and specimen preparation.

7. Demonstrates the ability to perform responsibly in emergency situations based on the assessed needs of the patient.

8. Ability to identify a wide range of patient problems by having demonstrated age-specific competencies and communicates patient needs to appropriate physician/healthcare provider and provide follow-up when indicated.

9. Documents assessments telephone calls medication renewals the medical record per established guidelines. Maintains the medical record by filing/scanning test results charting lab results and other filing as indicated.

10. Performs selective clinical procedures as approved by policy and maintains appropriate knowledge and skill level. Examples: medication preparation and administration dressing applications suture removals first aid vision screening audiometry non-stress test EKG irrigations etc.

11. Communicates with patients and visitors in a professional courteous friendly and non-intimidating manner.

12. Schedules tests admissions etc. for patients with area hospitals and facilities as ordered by the physician/healthcare doing so maintains a good rapport and cooperative working relationship with all members of the office other provider offices hospital services and community agencies.

13. Provides a clean safe environment for patients and associates. Assists in the care preparation and maintenance of supplies adhering to the stewardship principals of the organization.

14. Maintains knowledge and skills of front office operations. Assists as necessary with reception medical records scheduling and billing functions of the office.

15. Knowledgeable of third party payor policies and procedures documentation requirements and patient instruction procedures.

16. Maintains scheduled office visits.

17. Maintains technological competencies organization and neatness in the work area. Completes all mandatory in-services in required timeframe. Regularly assists co-workers as needed. Utilizes resources in a manner that reflects an understanding of proper stewardship.

18. Performs other duties consistent with purpose of job as directed.

JOB SPECIFICATIONS AND CORE COMPETENCIES

Education: High school graduate or equivalent and/or graduate of: (1) a one-year medical assistant program (2) an accredited two-year medical assisting program. Previous experience/training in general medical office skills and procedures. Proficient/knowledgeable in medical terminology.

Licensure: Certification and/or registration as a medical assistant through AAMA AMT NCCT or NHA or able to obtain within 90 days of hire. CPR certification required..

Experience: One to three years experience in a medical or physician office preferred. Basic business office clinical skills and computer skills preferred.

Other Job Requirements:

Must be tactful in handling patient problems often of a highly personal and confidential nature. Must be able to maintain self-composure during frustrating interpersonal situations. Sustained mental attention required. Moderate to high levels of stress should be anticipated on a daily basis. Must be able to respond and react to emergency and changing situations calmly professionally and in an expedient manner. Must be able to work without constant direct supervision. Able to adjust communication skills to the level of the patient.

May need to occasionally travel to other SJPN locations within the three county area.

Assigned hours within your shift starting time or days of work are subject to change based on departmental and/or organizational needs.

Our Commitment

Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.