General Manager
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Job Location:
Jonesboro, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Summary:
The General Manager oversees all aspects of the dealership including sales finance service and parts. The primary responsibilities will be customer retention KPIs dealership financials and personnel management.
What We Offer:
- Medical Dental and Life Insurance
- Vision Insurance
- Short-term and long-term disability
- 401K
- Paid time off
- Closed on Sundays
Duties/Responsibilities:
- Hires trains supervises and monitors the performance of the new and used-vehicle department managers.
- Participates in the preparation of the annual dealership forecast by projecting unit sales gross profits expenses and operating profits for the new and used sales departments.
- Holds regularly scheduled meetings with dealership department managers to discuss topics such as inventory aging trade-ins F&I product penetrations and PRU average dollars per customer-pay RO in-and-out time for Quick Lane etc.
- Ensures that all department managers understand dealership policies procedures and systems.
- Provides feedback annually to department personnel during career development sessions.
- Works with staff to determine appropriate days supply for new and used vehicles and orders/acquires vehicle inventory accordingly.
- Establishes standards for displaying merchandising and maintaining new and used vehicles. Establishes procedures for quick disposal of over-aged vehicles.
- Issues all demonstrators and ensures that appropriate dealership records are maintained. Check the condition of all demonstrators monthly.
- Audits repair orders for used vehicles as needed to ensure prompt reconditioning.
- Meets with the sales managers to review monthly forecasts commission sheets productivity reports and the profit performance of each department as a whole and each salesperson individually.
- Studies local market conditions demographics and past sales history.
- Reviews monthly financial statements for accuracy and submits them on time.
- Conducts major sales promotions and advertising as needed (i.e. used car classifieds large new display ads radio Internet etc.).
- Approves all sales incentives in writing before submitting them to the office.
- Addresses customer complaints to ensure a high level of customer satisfaction.
- Creates systems that ensure ongoing sales training including weekly sales meetings. Audits all appraisals of trade-in vehicles.
- Attend auctions at least once monthly.
- Reviews and initials all deals before they are posted.
- Facilitates new-vehicle pre-delivery with the service manager.
- Makes sure the facility is secure well-lit and professional in appearance.
- Attends manager meetings.
- Complies with company safety policies and procedures.
- Performs other job-related duties and responsibilities assigned from time to time.
Required Skills/Abilities:
- Ability to calculate figures and amounts such as discounts interest commissions proportions percentages area circumference and volume.
- Ability to solve practical problems.
- Maintain professional appearance by the employee handbook.
- Maintain an organized safe and clean dealership.
- Arrive at work on time and work the required shift.
- Interact effectively with coworkers.
- Excellent presentation and communication skills.
- Strong problem-solving abilities.
Education and Experience:
- Four to ten years related experience and/or training; or equivalent combination of education and experience.
- State Sales License
- Highly adept with V Auto software.
- Familiar with financial statements and expense control.
- Familiarity with NEA automotive market preferred.
- Strong used car experience.
- Broad knowledge of dealership operations.
- Demonstrate an ambitious hardworking presence in a team environment.
- Basic computer skills.
- Positive friendly attitude along with a customer service mentality.
- Motor vehicle records drug screens and background checks are required.
Physical Requirements: Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
- Must be able to sit for extended periods.
- Must be able to stand and walk for extended periods.
- Must be available to work as needed.
The company reserves the right to review and change responsibilities job duties and/or skills at any time with or without notice. This job description is not intended to maintain a complete list of all responsibilities duties and/or skills required for this job. Your employment is At Will which means you may be terminated at any time and for any reason with or without advance notice. Employees are also free to quit at any this job description is not a contract of employment. The company is an equal opportunity employer. It is our policy to provide equal employment opportunity (EEO) to all qualified persons regardless of race color religion gender national origin age disability marital status military status genetic information or any other category protected by federal state and local laws.
Required Experience:
Director
Key Skills
- Restaurant Experience
- Hospitality Experience
- Interviewing
- Management Experience
- Profit & Loss
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Restaurant Management
- Retail Management
- Recruiting
About Company
If you are looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent car...
