Security Operations (SecOps) – L1

Position Description:

Position Description
Company Profile:
Founded in 1976 CGI is among the largest independent IT and business consulting services firms in the world. With 94000 consultants and professionals across the globe CGI delivers an end-to-end portfolio of capabilities from strategic IT and business consulting to systems integration managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at
Job Title: Security Operations (SecOps) L1
Position: Security Operations (SecOps) L1
Experience: 1 yrs
Category: IT Infrastructure
Main location: Bangalore
Position ID: J1225-2145
Employment Type: Full Time
Qualification: Bachelors degree in Computer Science or related field or higher with minimum 3 years of relevant experience.
Security Operations (SecOps) L1
Role Overview
The SecOps L1 Analyst is responsible for monitoring security systems identifying potential threats and escalating incidents for deeper investigation. This role provides the first line of defense in the Security Operations Center (SOC) ensuring timely detection and response to security events.
Key Responsibilities
- Monitoring & Alert Handling
- Continuously monitor SIEM EDR IDS/IPS and other security platforms for alerts.
- Perform initial triage to distinguish false positives from genuine threats.
- Escalate validated incidents to L2 analysts with detailed context.
- Incident Documentation
- Record all alerts actions taken and escalations in SOC tools.
- Maintain accurate incident logs and ensure compliance with reporting standards.
- Contribute to knowledge base articles for recurring issues.
- Threat Awareness
- Stay updated on common attack vectors (phishing malware brute force insider threats).
- Apply basic threat intelligence to contextualize alerts.
- Support vulnerability management activities by reporting observed risks.
- Collaboration & Support
- Work closely with L2/L3 analysts and SOC managers.
- Provide timely communication to stakeholders during incidents.
- Participate in shift handovers and ensure continuity of monitoring.
- Process Adherence
- Follow SOC playbooks and standard operating procedures (SOPs).
- Ensure compliance with ITIL incident management workflows.
- Support audits and reviews by providing accurate incident data.
Required Skills & Experience
- 13 years of IT/security experience (SOC or IT support background preferred).
- Basic knowledge of SIEM platforms (Splunk QRadar Sentinel) and endpoint security tools.
- Understanding of networking fundamentals (TCP/IP firewalls VPNs).
- Familiarity with common attack types and security best practices.
- Strong attention to detail documentation and communication skills.
Preferred Qualifications
- CompTIA Security CEH or equivalent entry level security certifications.
- Exposure to cloud security monitoring (Azure AWS GCP).
- ITIL v4 Foundation certification.
- Experience with ticketing systems (ServiceNow Remedy Jira).

Behavioural Competencies :
Proven experience of delivering process efficiencies and improvements
Clear and fluent English (both verbal and written)
Ability to build and maintain efficient working relationships with remote teams
Demonstrate ability to take ownership of and accountability for relevant products and services
Ability to plan prioritize and complete your own work whilst remaining a team player
Willingness to engage with and work in other technologies

CGI is an equal opportunity addition CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Life at CGI:
It is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons
Come join our team one of the largest IT and business consulting services firms in the world

Skills:

• Incident Management
• Security Infrastructure Supprt
• Security Operations Center

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our teamone of the largest IT and business consulting services firms in the world.