Distribution Center Customer Service I
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Job Location:
Pontotoc, MS - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Hourly Rate: $17.75
DESCRIPTION/JOB SUMMARY
To provide a high level of customer service for the accurate and timely delivery of customer orders
RESPONSIBILITIES/DUTIES
Respond to customer requests to ensure the accurate and timely delivery of orders
Work with Production Planning & Control (PP&C) Traffic Sales and Less Than Truckload (LTL) carriers to coordinate priorities and meet or exceed customer expectations
Process Pick Tickets
Print sort and file Bill of Ladings (BOLs)
Assist in re-routing expediting and canceling customer orders
Assist in Cycle-Counting inventory and Ship Confirmation in the warehouse when necessary
Maintain Back Order & Supply Eligible Reports
Assist in managing Distribution Center Control Board for orders
Ensure all safety and security rules are strictly observed and any accidents incidents or injuries are promptly reported to management
Complete the annual CTPAT Security Training
Focus on continuous improvement and consistently demonstrate good business judgment
Work effectively with all Pride departments to exceed internal and external expectations
Assist with organization and cleaning of work area keeping aisles and walkways clear at all times
Pride retains the discretion to modify duties and/or assign other duties as necessary
REQUIRED SKILLS
Must be a friendly team player professional detail-oriented and honest
Must have the ability to:
Multi-task problem-solve and prioritize in a fast-paced working environment
Utilize Pride systems
Must have:
Relentless drive to achieve advancement and continuous improvement
A willingness to learn and/or adapt to new work methods
Basic working knowledge of Microsoft Office Word and Excel
Excellent verbal and written communication skills
PREFERRED SKILLS
Basic working knowledge of Oracle preferred
Lift/push/pull up to 50lbs. preferred
REQUIRED EXPERIENCE
At least 6 months of customer service experience
PREFERRED EXPERIENCE
At least 1 year of shipping experience in a fast-paced warehouse or production environment preferred
At least 1 year of experience using RF scanners preferred
Current or previous successful employment experience with Pride Mobility Products Corporation preferred
REQUIRED EDUCATION
High School Diploma or GED
REQUIRED QUALIFICATIONS
Must be legally authorized to work in the United States without sponsorship now or in the future
DETAILS
This job description is not intended to be all-inclusive
This is a safety sensitive position
In exceptional circumstances some of the physical requirements of this position may be modified or eliminated as a reasonable accommodation for a person with a disability as defined by the Americans with Disabilities Act
Pride Mobility Products/Quantum Rehab is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin physical or mental disability protected Veteran status age or any other characteristic protected by federal state or local law. Pride Mobility Products/Quantum Rehab is an Affirmative Action Employer with obligations under VEVRAA and Section 503 of the Rehabilitation Act of 1973 for protected veterans and individuals with disabilities.
If you are a person with a disability a disabled veteran or require a reasonable accommodation or assistance in completing an application for employment please contact our human resources department at 1- x1250.
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Pride Mobility Products® Corporation is the world's leading designer and manufacturer of mobility products.
