IT Assistant at Clark Planetarium

Salt Lake, UT - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Description

Maintains general office computer systems. Upgrades hardware and software installs new systems and peripherals using privileged accounts. Performs data entry and review of controlled asset database. Monitors consumables. Operates IMAX theatre systems. Assists in special events and exhibit maintenance. Troubleshoots general IT issues.

MINIMUM QUALIFICATIONS

Two (2) years in a customer service position of which at least one year must be experience or formal education in a computer-related hardware software or similar technical field.

ESSENTIAL FUNCTIONS

Sets up and installs computer hardware/software/peripherals for staff workstations and general use systems. Updates troubleshoots and resolves problems.
Assists staff with VPN/RDP connectivity. Assists staff with virtual/hybrid meeting equipment.
Monitors and maintains consumable supplies and related equipment. Cleans and replaces equipment as needed.
Operates and maintains IMAX theatre systems including IMAX and auxiliary a/v systems.
Assists the IT staff in other responsibilities related to building-wide IT functions.

KNOWLEDGE SKILLS AND ABILITIES (KSA)

Knowledge of:

Basic computer hardware including internal components
Windows 10/11 operating systems and Microsoft Office 365 applications

Skills and Abilities to:

Work under minimal supervision completing assigned tasks on time and according to recurring schedules
Work in a highly stressful and time-critical situations maintaining a high degree or professionalism in conduct and interaction with all staff and patrons
Creativity problem solving and attention to detail

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

Must be able to lift 50 lbs safely. This job performs work on ladders highplaces under desks inside cabinets dark areas dusty areas and cramped spaces.

IMPORTANT INFORMATION REGARDING THIS POSITION

Saturday morning shift required.

Clark Planetarium is open 364 days/year and an average of 12 hours/day. This position may require evening weekend and holiday work to accommodate planetarium programming and IT support issues.

Background Check Information

Due to the nature of this position the successful applicant must pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program in accordance with current County Human Resources policy requirements.

This is an At Will FLSA non-exempt employee who is not eligible for County benefits.

Must work an average of 29 hours or less per month.
Are not eligible for County benefits except as otherwise provided for by policy
Are not considered merit employees
Are at will employees who may be terminated for any reason without notice and without a pre-termination hearing.

Required Experience:

Junior IC

Job DescriptionMaintains general office computer systems. Upgrades hardware and software installs new systems and peripherals using privileged accounts. Performs data entry and review of controlled asset database. Monitors consumables. Operates IMAX theatre systems. Assists in special events and exh...