Senior Catering Manager Hilton Minneapolis

EOE/AA/Disabled/Veterans

What are we looking for

Minimum Years of Experience: 1 years in a Catering Sales or Group Sales experience

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Strong experience within the social catering market within hotels
Big Box hotel industry experience
Knowledge of the hotel property management systems ()
Relevant degree in business development or other relevant business field from an academic institution (CMP CPCE)

Starting salary range: $69000 - $72000 based on experience

Benefits:

When you join the Hilton family youll enjoy outstanding career opportunities and exceptional benefits that can enhance all aspects of your life:

What we offer:

• Access to your pay when you need it through Daily Pay (Based on hotel)

• Choose from multiple health care coverage options at 90 days

• Complimentary Team Member meals

• 401(k) plan and company match

• Hilton stock purchase plan

• Career growth and development

• Team Member Resource Groups

• Recognition and rewards programs

• Go Hilton travel discount program

• Best-in-Class Paid Time Off (PTO)

• Inclusive family-building and fertility benefits

• Expanded bereavement leave

• Adoption Assistance program

• Supportiveparental leave

• Mental wellbeing support

• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount

• Debt-free education:Access to a wide variety of educational credentials(ex. college degrees high school completion English-language learning digital literacy professional certificates and more)

*Please note benefits may vary depending on the classification and union status of the position.

The beautiful Hilton Minneapolis is seeking a Senior Catering Sales Manager to join their dynamic team! This is a fantastic opportunity to work at one of the only Hilton-managed corporate properties in Minnesota partnering closely with an exceptional Director of Catering & Events in a collaborative high-performing environment.

In this role the Senior Catering Sales Manager will be responsible for booking and servicing large high-profile social and corporate events delivering memorable experiences while driving revenue and exceeding client expectations.

What will I be doing

As Senior Catering Manager you will be responsible for the development of market segment(s) including solicitation of new customer relationships negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. Fostering all internal customer relationships to ensure consistent high-level service throughout the contracting pre-event event and post-event phases of events. This position primarily handles complex social events. Directs event logistics to affected departments and team members responsible for event execution. Serve as the primary contact and is responsible for his/her experience. May support and act on the behalf of the Director of Catering and Events

Specifically your essential functions will be to perform the following tasks to the highest standards:

To organize plan and prioritize your duties by developing plans and goals.
Timely communication to internal and external clients via telephone email written documents or in person.
Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
Demonstrate knowledge of job systems products systems and processes.
Resolve conflicts and negotiate with others while handling complaints settling disputes and resolving grievances and conflicts.
Selling and influencing both internal and external clients.
Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
Ensure high quality service by communicating and assisting others to understand the guest needs providing direction and guidance feedback and individual coaching when needed.
Participate in customer site inspections and assist with the sales process as necessary.
Other duties as necessary based on business needs.
Regular attendance.

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