Onboarding Project Manager
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Job Location:
Chicago, IL - USA
Monthly Salary:
$ 60 - 70
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
About Omeda
Omeda is an enterprise software company that unifies subscription management customer data and email and marketing automation into a single platform. By enabling clients to seamlessly manage activate and monetize their audiences Omeda helps improve lead generation drive engagement reduce churn and increase revenueall through one integrated solution.
The Role
Omeda is seeking a highly organized and experienced Onboarding Project Manager - Team Lead - to join our Client Enablement this role you will be responsible for overseeing the successful migration and implementation of new products for our existing client base. This position requires a blend of strong project management skills technical proficiency in setting up complex systems and the ability to lead both client and internal teams.
The person in this role will be a key player in ensuring our clients derive maximum value from Omedas platform by managing projects from initiation through go-live ensuring adherence to established scope timelines and quality standards.
Responsibilities:
As the Onboarding Project Manager - Team Lead the primary duties will include:
Project Management & Leadership
- Develop comprehensive project plans and detailed timelines for client migrations and new product set-up ensuring alignment with client business goals and technical requirements.
- Manage monitor and enforce project timelines across multiple simultaneous projects proactively identifying and mitigating potential risks or delays.
- Serve as the primary point of contact for client stakeholders during the onboarding process leading regular project status meetings defining next steps and ensuring clear communication.
- Oversee and coordinate work across internal cross-functional teams including Data Services Product Engineering and Client Success to ensure all project components are delivered successfully.
- Provide guidance and leadership to Onboarding Specialists fostering a collaborative and high-performing environment.
System Implementation & Configuration:
- Execute and oversee the configuration of the Omeda platform as required by the project scope including but not limited to:
- Creating and structuring complex client databases.
- Setting up and configuring new products (digital and print subscriptions newsletters events etc.).
- Defining and configuring demographics and segmentation criteria.
- Ensure all system configurations meet client specifications and internal best practices for optimal performance.
Client Enablement & Training:
- Develop training schedules and coordinate training for client teams focusing on the specific products and configurations deployed.
- Create and maintain onboarding documentation to facilitate client adoption and long-term success.
What Were Looking For:
- BA/BS degree in any educational field with 2 years experience in project management or relevant work experience and/or certification in related field.
- 2 years proven experience managing technical implementation or migration projects for enterprise-level clients.
- Demonstrated ability to lead client-facing meetings and manage stakeholder expectations through effective communication and negotiation.
- Exceptional organizational skills and meticulous attention to detail especially regarding data and system configuration.
- Proficiency and risk assessments using standard project management tools (e.g. Asana Jira Microsoft Project).
- Experience with database concepts and structure is a must.
Preferred Skills & Experience
- Prior experience in a team lead or supervisory role.
- Familiarity with marketing automation subscription management or audience development platforms primarily Omeda
Why Omeda
Opportunities for professional development and career growth.
Competitive salary benefits package including health dental vision 401k and more
Paid time off to support work-life balance including company holidays vacation personal and sick time
Remote friendly supportive team and collaboration
Competitive compensation package
Omeda is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation gender identity or expression national origin age genetic information disability or veteran status
Salary Range: $60k $70k
Required Experience:
IC
Key Skills
- Project Management Methodology
- Project / Program Management
- Construction Estimating
- Construction Experience
- PMBOK
- Visio
- Construction Management
- Project Management
- Project Management Software
- Microsoft Project
- Project Management Lifecycle
- Contracts
