- Provide overall leadership and direction for all Food and Beverage departments and staff.
- Oversee daily operations of all F&B outlets including restaurants bars banquet facilities and room the absence of a chef on site the F&B Director acts as the propertys chef.
- Develop and execute business strategies to increase revenue optimize cost control and improve customer satisfaction.
- Develop and implement the F&B departments vision goals and strategies in alignment with the overall organizational objectives.
- Oversee hiring training scheduling and performance management of all food and beverage department managers and staff.
- Maintain quality standards in food beverage and service across all venues and event operations.
- Collaborate with senior culinary leadership and culinary team to create innovative menus and seasonal offerings.
- Ensure all policies and procedures are adhered to; seek guidance from Human Resources when needed.
- Conduct daily inventory to assess which food beverage paper and cleaning supplies need to be ordered and place orders ensuring adequate supply levels to service our guests.
- Monitor and analyze financial performance; manage departmental budgets forecasts and P&L statements.
- Ensure compliance with health safety and sanitation standards as well as local and federal regulations.
- Build and maintain strong vendor relationships for purchasing and supply chain management.
- Develop and implement service protocols SOPs and training programs to elevate guest experiences
- Lead special event planning and banquet execution when applicable
- Achieve budgeted revenues and expenses and maximize profitability related to the food and beverage department.
- Conduct regular performance evaluations providing constructive feedback and development opportunities.
- Contribute to the profitability and guest satisfaction perception of other hotel departments.
- Foster a culture of excellence teamwork and continuous improvement.
- Participate in the preparation of the annual hotel budget.
- Increase the level of guest satisfaction by delivering an exceptional product through employee development.
- Maintain and correct procedures for credit control financial transactions security of financial assets and inventory control.
- Respond and resolve guest requests complaints or questions in a courteous and timely manner.
- Implement sustainable practices in sourcing waste management and operations to align with environmental goals
Requirements
- Bachelors degree in hospitality management Culinary Arts Business Administration or a related field (preferred).
- Minimum 5-7 years of leadership experience in food and beverage management preferably in hotel resort or upscale dining environments.
- Strong financial acumen with a proven track record of managing budgets and achieving profitability targets.
- Must have a comprehensive knowledge of the English language to effectively communicate with guests associates and vendors.
- Availability for evenings weekends holidays and extended hours when needed.
- On-site presence required; some administrative duties may be office-based
- Exceptional communication problem-solving and organizational skills.
- Knowledge of industry trends customer service best practices and current culinary/beverage innovations.
- Certifications in food safety and responsible alcohol service (e.g. ServSafe TIPS) required.
- Ability to accurately use various office procurement POS and accounting software.
- Ability to assist with the design and preparation of statistical reports and presentations as needed.
- Ability to accurately report information.
- Ability to assist with various accounting department tasks as needed.
- Ability to scrupulously follow all StepStone and hotel policies and procedures.
- Attend required meetings.
Required Experience:
Director
Provide overall leadership and direction for all Food and Beverage departments and staff.Oversee daily operations of all F&B outlets including restaurants bars banquet facilities and room the absence of a chef on site the F&B Director acts as the propertys chef.Develop and execute business strategi...
- Provide overall leadership and direction for all Food and Beverage departments and staff.
- Oversee daily operations of all F&B outlets including restaurants bars banquet facilities and room the absence of a chef on site the F&B Director acts as the propertys chef.
- Develop and execute business strategies to increase revenue optimize cost control and improve customer satisfaction.
- Develop and implement the F&B departments vision goals and strategies in alignment with the overall organizational objectives.
- Oversee hiring training scheduling and performance management of all food and beverage department managers and staff.
- Maintain quality standards in food beverage and service across all venues and event operations.
- Collaborate with senior culinary leadership and culinary team to create innovative menus and seasonal offerings.
- Ensure all policies and procedures are adhered to; seek guidance from Human Resources when needed.
- Conduct daily inventory to assess which food beverage paper and cleaning supplies need to be ordered and place orders ensuring adequate supply levels to service our guests.
- Monitor and analyze financial performance; manage departmental budgets forecasts and P&L statements.
- Ensure compliance with health safety and sanitation standards as well as local and federal regulations.
- Build and maintain strong vendor relationships for purchasing and supply chain management.
- Develop and implement service protocols SOPs and training programs to elevate guest experiences
- Lead special event planning and banquet execution when applicable
- Achieve budgeted revenues and expenses and maximize profitability related to the food and beverage department.
- Conduct regular performance evaluations providing constructive feedback and development opportunities.
- Contribute to the profitability and guest satisfaction perception of other hotel departments.
- Foster a culture of excellence teamwork and continuous improvement.
- Participate in the preparation of the annual hotel budget.
- Increase the level of guest satisfaction by delivering an exceptional product through employee development.
- Maintain and correct procedures for credit control financial transactions security of financial assets and inventory control.
- Respond and resolve guest requests complaints or questions in a courteous and timely manner.
- Implement sustainable practices in sourcing waste management and operations to align with environmental goals
Requirements
- Bachelors degree in hospitality management Culinary Arts Business Administration or a related field (preferred).
- Minimum 5-7 years of leadership experience in food and beverage management preferably in hotel resort or upscale dining environments.
- Strong financial acumen with a proven track record of managing budgets and achieving profitability targets.
- Must have a comprehensive knowledge of the English language to effectively communicate with guests associates and vendors.
- Availability for evenings weekends holidays and extended hours when needed.
- On-site presence required; some administrative duties may be office-based
- Exceptional communication problem-solving and organizational skills.
- Knowledge of industry trends customer service best practices and current culinary/beverage innovations.
- Certifications in food safety and responsible alcohol service (e.g. ServSafe TIPS) required.
- Ability to accurately use various office procurement POS and accounting software.
- Ability to assist with the design and preparation of statistical reports and presentations as needed.
- Ability to accurately report information.
- Ability to assist with various accounting department tasks as needed.
- Ability to scrupulously follow all StepStone and hotel policies and procedures.
- Attend required meetings.
Required Experience:
Director
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