ABOUT THE POSITION
The Director of (North America) Ecommerce is responsible for developing and overseeing the site operations for SOREL North America Ecommerce businesses. This position will lead and manage the implementation of site strategies and the comprehensive Ecommerce functions to drive revenue and increase the health and long-term growth of and .
This role is responsible for defining and delivering a best-in-class consumer experience for and consumers that will increase consumer affinity drive engagement and ultimately drive sales. This includes the oversight for every consumer journey touchpoint for the Ecommerce channel.
The Director of Ecommerce is a critical piece of the long-term and growth strategy. The person is part of the SOREL Marketing and Ecommerce leadership team and has a seat at the table for making short and long-term decisions that have significant impact the SOREL brand and business.
This role reports to the SOREL VP Direct-to-Consumer
HOW YOULL MAKE A DIFFERENCE
Leads the creation and execution of consumer sales programs and strategies to generate online sell-through of SOREL footwear.
Provides leadership in the identification of specific and appropriate opportunities to grow the eCommerce business through the targeted use of analytics.
Influences cross-functional and cross-enterprise teams to develop and execute a comprehensive web strategy; defines the scope business requirements budget KPIs benefit analysis and cost justification for strategic projects to support business needs.
Develop and execute conversion rate optimization strategies that lead to improvement in key business metrics such as gross-margin customer acquisition and retention and sales productivity
Oversees Ecommerce marketing strategies and implements objectives to drive customer acquisition sales and retention.
Oversees Ecommerce Merchandising to ensure seasonal merchandising assortments are supported and promotional plans are optimized for maximum sale potential
Works with Corporate development teams to advocate leverage and recommend web tools and technologies that will enhance a seamless customer experience driving an increasing rate of repeat visitors and conversion.
Develop and refine digital project roadmap identifying short medium and long-term opportunities to improve and lead Ecommerce strategy.
Works in partnership with Brand Marketing to influence go-to-marketing strategies that ensure a cohesive brand experience.
Identifies needs for new technologies and works with both the Director Technology and Director Product Owners to develop requirements through implementation.
Develops strong working relations with our third-party solution providers to collaborate and develop strategies that maximize return on investment.
YOU ARE
Detail-oriented with the ability to deep-dive into data to understand key trends and opportunities.
Able to pivot strategically based on performance.
Organized and able to communicate and educate stakeholders.
A sharp critical thinker with effective problem-solving skills.
Able to inspire others across the organization and thrive in a dynamic fast-paced high growth environment.
An exceptional communicator with strong presentation and interpersonal skills.
Able to express your ideas and influence cross-functionally at all levels.
Must demonstrate an astute understanding of the changing digital commerce landscape with particular focus on digital operations development and vendor partners experts.
YOU HAVE
8 years of progressive eCommerce Operations Merchandising Marketing Development and/or a combination of this experience.
5 years of experience with an apparel and/or footwear retail brand and/or retailer.
Footwear experience strongly preferred*
Experience in a leading role owning and managing comprehensive site strategy and planning for day-to-day Ecommerce business operations.
Experience influencing senior leadership and quantifying results for consumption by various levels within the business.
Expert MS Excel skills including the ability to use formulas functions pivot tables and charts.
Experience with web analytics software.
Proven ability to work within and lead a high-performing team.
Current and working knowledge of eCommerce platforms and processes.
Knowledge of the footwear industry retail dynamics and consumer buying patterns.
Excellent organizational and presentation skills and attention to detail required.
Detail-oriented with the ability to deep-dive into data to understand key trends and opportunities.
#LI-JC1
#SOREL
#Hybrid
This job description is not meant to be an all-inclusive list of duties and responsibilities but constitutes a general definition of the positions scope and function in the company.
Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected Veteran status age or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process please notify your recruiter.At Columbia Sportswear Company were proud to offer regular full-time employees a benefits package that includes a variety of services and products to help make your life and work more rewarding. Our benefit programs contribute to overall employee well-being by aligning those programs with the fundamental elements of well-being: physical social/emotional financial career and community. Benefits that can protect your familys financial future and help you save money through our 401k plan plus a generous company match. Columbia offers medical dental vision life Insurance disability flexible spending accounts health savings account and an assortment of voluntary benefit offerings (accident critical illness hospital indemnity and legal services). In addition Columbia offers EAP which is free and confidential 24/7/365 counseling services. We have extensive wellness benefits employee discounts and a generous time off program available.If you need an accommodation/adjustment to successfully complete and submit your application please reach out to with the Subject: Applicant Assistance Requested.Required Experience:
Director