Director of Food and Beverage Hilton Chicago

What are we looking for

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality - Were passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - Were leaders in our industry and in our communities.
• Teamwork - Were team players in everything we do.
• Ownership - Were the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

The Benefits Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the World. We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Medical Insurance Coverage for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• 401K plan and company match to help save for your retirement
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including: college degrees and professional certifications*
• Career growth and development

• Recognition and rewards programs

  The estimated annual salary for this role is between $170000 and $190000 and is based on applicable and specialized experience and location. Additionally this role is eligible for an annual bonus subject to Hiltons applicable bonus plan guidelines.

EOE/AA/Disabled/Veterans

Hilton Chicago is seekinga dynamic leader to join their team as theDirector of Food and Beverage.

Located on South Michigan Avenue and overlooking Grant Park and Lake Michigan the hotel has been meticulously redesigned and restored in a way that preserves the magnificence of its early 20th Century style while incorporating all of the 21st Century conveniences our guests expect. With 1544 guest rooms and suites 234000 square feet of meeting and event space and 3 food and beverage outlets this opportunity is the next step to grow you career.

Click here to learnmore:Hilton Chicago

The ideal candidate will be an innovative leader able to build processes and procedures while providing mentorship to the team. Experience with bars restaurants and events union team members and change management along with 4-5 years of assistant or director level experience will round out our next Director of Food and Beverage. Come join us!

What will I be doing

• Plan and direct the functions of administration and planning of the Food & Beveragedepartment to meet the daily needs of the operation.

• Clearly describe assign and delegate responsibility and authority for the operation of thevarious food and beverage sub departments including all food and beverage outlets and banquets.

• Monitor and when necessary develop and implement schedules for the operation of allrestaurants and bars to achieve a profitable result.

• Implement effective controls of food beverage and labor costs among all sub departmentsand monitor the food and beverage budget to ensure efficient operation and thatexpenditures stay within budget limitations including achieving budgeted revenue and laborexpenses.

• Assist the departmental managers in establishing and achieving predetermined profitobjectives and desired standards of quality food service cleanliness merchandising andpromotions. Maximize food and beverage department profitability.

• Regularly review and evaluate the degree of customer satisfaction of the individual outletsincluding banquet service to recommend new operating and marketing policies whenever achange in demand customer dissatisfaction or a change in competitive environmentrequires such changes.

• Investigate and resolve food quality and service complaints.

• Develop along with assistance from department heads operating tools necessary andincidental to modern management principles such as budgeting forecasting purchasespecifications recipes portion specifications menu abstracts food production control jobdescriptions etc.

• Ensure compliance with all Hilton policies and procedures that relate to food and beverage as well as local state and federal laws and regulations.

• Hire train supervise develop discipline and counsel all food and beverage managementteam members according to Hilton policies and procedures.

• Participate in the development of the annual budget; develop short and long term financial operating plans.

• Attend mandatory meetings including divisional meetings executive meetings staff meetings etc.

• Operate traditional software programs such as Word Excel Publisher PowerPoint and/or Outlook.

What are we looking for

The individual must possess the following knowledge skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job with or without reasonable accommodation.

• Thorough knowledge of food and beverage operations including foods beverages supervisory aspects service techniques and guest interaction.
• Ability to walk stand and/or bend continuously to perform essential job functions.
• Ability to communicate in English both orally and in writing with guests and employees some of whom will require high levels of patience tact and diplomacy to defuse anger and to collect accurate information and to resolve problems.
• Ability to work under pressure and deal with stressful situations during busy periods.
• Ability to access and accurately input information using a moderately complex computer system.