Position Summary
The IT Support & Project Specialist provides advanced IT support for a fast-growing veterinary clinic organization. This role serves as the primary point for IT issues and plays a key role in supporting the IT planning and execution of new Arista Hospital openings.
This position will work in-office Monday-Friday with occasional travel to support our new location openings.
Key Responsibilities
- Provide full support for hardware software network printer phone and all other systems issues.
- Serve as an escalation point for unresolved technical incidents and perform root-cause analysis.
- Lead IT planning setup and go-live support for new hospital openings.
- Coordinate IT site readiness including network installation cabling hardware deployment and vendor support.
- Partner with Operations Construction and Clinical teams to align timelines and technical requirements.
- Maintain system performance reliability and security across all clinic locations.
- Assist with infrastructure management including firewalls CCTV switches wireless networks and VoIP systems.
- Support patching updates and system hardening in alignment with security best practices.
- Participate in IT projects related to system upgrades standardization and scalability initiatives.
- Develop and maintain technical documentation and knowledge base resources.
- Support continuous improvement of IT processes and service delivery.
Qualifications
- 5-7 years of IT support experience with advanced troubleshooting capabilities.
- Strong knowledge of Windows environments networking and endpoint management.
- Experience supporting multi-site or distributed organizations.
- Ability to manage multiple priorities in a fast-paced growth-oriented environment.
- Willingness to travel for new site deployments.
- Healthcare or veterinary IT experience is a plus.
- Project coordination or technology rollout experience preferred.
Required Experience:
IC
Position SummaryThe IT Support & Project Specialist provides advanced IT support for a fast-growing veterinary clinic organization. This role serves as the primary point for IT issues and plays a key role in supporting the IT planning and execution of new Arista Hospital openings.This position will ...
Position Summary
The IT Support & Project Specialist provides advanced IT support for a fast-growing veterinary clinic organization. This role serves as the primary point for IT issues and plays a key role in supporting the IT planning and execution of new Arista Hospital openings.
This position will work in-office Monday-Friday with occasional travel to support our new location openings.
Key Responsibilities
- Provide full support for hardware software network printer phone and all other systems issues.
- Serve as an escalation point for unresolved technical incidents and perform root-cause analysis.
- Lead IT planning setup and go-live support for new hospital openings.
- Coordinate IT site readiness including network installation cabling hardware deployment and vendor support.
- Partner with Operations Construction and Clinical teams to align timelines and technical requirements.
- Maintain system performance reliability and security across all clinic locations.
- Assist with infrastructure management including firewalls CCTV switches wireless networks and VoIP systems.
- Support patching updates and system hardening in alignment with security best practices.
- Participate in IT projects related to system upgrades standardization and scalability initiatives.
- Develop and maintain technical documentation and knowledge base resources.
- Support continuous improvement of IT processes and service delivery.
Qualifications
- 5-7 years of IT support experience with advanced troubleshooting capabilities.
- Strong knowledge of Windows environments networking and endpoint management.
- Experience supporting multi-site or distributed organizations.
- Ability to manage multiple priorities in a fast-paced growth-oriented environment.
- Willingness to travel for new site deployments.
- Healthcare or veterinary IT experience is a plus.
- Project coordination or technology rollout experience preferred.
Required Experience:
IC
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