Housekeeping Manager-Candlewood Suites – Hattiesburg, MS
Share
Job Location:
Hattiesburg, MS - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Title: Housekeeping Manager
Location: Candlewood Suites Hattiesburg MS
Department: Housekeeping
Reports To: General Manager / Assistant General Manager
Employment Type: Full-Time
Job Summary
The Housekeeping Manager at Candlewood Suites Hattiesburg is responsible for leading all aspects of the housekeeping department while upholding the brand standards of IHG and delivering an exceptional experience for our extended-stay guests. This position plays a critical role in creating a clean comfortable and welcoming home away from home through strong leadership attention to detail and a culture of teamwork and service excellence.
Key Responsibilities
- Lead train motivate and develop the housekeeping team fostering a positive respectful and team-oriented work environment
- Build strong team morale through coaching recognition and clear communication
- Oversee daily housekeeping operations including room cleaning public areas laundry and back-of-house spaces
- Conduct detailed inspections of guest rooms and common areas to ensure the highest standards of cleanliness safety and maintenance are consistently met
- Ensure adherence to Candlewood Suites and IHG brand standards policies and procedures
- Create and manage staff schedules to ensure adequate coverage while controlling labor costs
- Manage inventory of housekeeping supplies linens and amenities; order supplies as needed while maintaining budget controls
- Collaborate closely with the General Manager front desk and maintenance teams to ensure seamless operations and quick resolution of guest concerns
- Respond promptly and professionally to guest requests feedback and service recovery situations with a focus on long-term guest satisfaction
- Maintain a strong focus on detail ensuring rooms are not only clean but thoughtfully prepared for extended-stay comfort
- Train team members on proper cleaning techniques safety procedures and guest service expectations
- Monitor and support compliance with health safety and sanitation standards
- Assist with hiring onboarding performance evaluations and corrective action when necessary
Guest Service Focus
- Understand the unique needs of extended-stay guests and ensure consistency privacy and comfort throughout their stay
- Encourage team members to take pride in their work and recognize how their role directly impacts guest satisfaction and loyalty
- Proactively identify opportunities to enhance the guest experience through cleanliness organization and attention to personal details
Qualifications
- Previous housekeeping supervisory or management experience required; hotel or extended-stay experience strongly preferred
- Strong leadership organizational and team-building skills
- Exceptional attention to detail with a commitment to high standards
- Ability to motivate and manage a diverse team in a fast-paced environment
- Excellent communication and problem-solving skills
- Knowledge of inventory control scheduling and basic budgeting
- Ability to stand walk bend and lift as required in a hands-on management role
- Flexible availability including weekends and holidays as needed
Why Join Candlewood Suites Hattiesburg
At Candlewood Suites Hattiesburg we value teamwork pride in our work and genuine care for our guests. The Housekeeping Manager plays a vital role in shaping both the guest experience and the culture of our hotel. This is an opportunity to lead grow and make a meaningful impact every day.
Required Experience:
Manager
Key Skills
- Hotel Experience
- Taleo
- Hospitality Experience
- Environmental Services
- Laundry
- Cleaning Experience
- Housekeeping Management
- OSHA
- Sanitation
- Team Management
- Leadership Experience
- Supervising Experience
About Company
Job Title: Director of OperationsCompany: Hampton Inn Colchester / Burlington, VTLocation: 42 Lower Mountain View Drive, Colchester, VT 05446 About Us:At the Hampton Inn Colchester / Burlington, VT, we are committed to delivering unparalleled guest experiences while fostering a vibran ... View more
