Client Experience & Showroom Manager

Omaha, NE - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Client Experience & Showroom Manager Aksarben Village

AOI is opening a new satellite showroom in the heart of Omahas design community in Aksarben Village and were looking for the person who will bring it to life.

This role is for someone who knows the industry understands how relationships are built and thrives in environments where presence polish and judgment matter.

As our Client Experience & Showroom Manager youll serve as the first impression of AOI hosting clients collaborators and industry partners in a space designed to inspire conversation and connection.

This is not a reception role.

This is not a pure hospitality role.

This is a client-facing relationship-driven position with room to grow.

Why AOI

At AOI client experience isnt a buzzword its how business gets done. Every interaction is an opportunity to strengthen trust demonstrate value and create momentum.

If youre energized by thoughtful hosting meaningful relationships and the chance to help shape a growing role wed love to meet you.

What Youll Do

Own the experience of AOIs Aksarben showroom ensuring its always welcoming intentional and client-ready.
Operate with strong judgment and discretion in a highly visible client-facing environment.
Host clients and industry partners with confidence and professionalism.
Build familiarity and rapport within the local design and A/E/C community.
Support Business Development by facilitating warm introductions and identifying opportunity.
Plan and execute events that reflect AOIs standard of excellence.
Collaborate with Marketing to ensure the showroom aligns with brand and strategy.
Help shape how this role and the showroom evolve over time.

How This Role Shows Up Day to Day

On a typical week you will be thinking ahead reviewing who is coming into the showroom why theyre visiting and how to tailor the experience to them. Youll ensure the space is always polished and on brand coordinate visit details host guests with confidence and build relationships with designers neighbors and partners in the Aksarben community. Youll work closely with Marketing and Business Development to align our brand events and opportunities and youll use sound judgment to represent AOI independently in a highly visible setting.

What Were Looking For

Youve worked in or alongside the A/E/C contract furniture or design industry.
Youre comfortable engaging architects designers and decision-makers.
You notice details others miss and take pride in getting them right.
You balance warmth with professionalism.
Youre excited by the idea of building something not just maintaining it.

What Will Make You Successful Here

Youre proactive by nature and comfortable anticipating needs.
Comfort owning a space and making real-time decisions independently without constant oversight.
The ability to engage decision-makers with polish confidence and authenticity.
Strong attention to detail paired with strategic thinking.
Takes pride in creating experiences where no detail is overlooked.
An understanding of how thoughtful experiences support business development.
Flexibility to support evening events and occasional weekends.

Company Culture

A culture built on people and purpose. AOI is a family-focused company that believes in kindness integrity and celebrating one anothers success. Youll find supportive teammates approachable leaders and a place where your work and wellbeing truly matter.

Compensation and Benefits

Competitive pay
Comprehensive health dental and vision
401k with company match
Paid vacation sick pay and holidays
Training through AOI and MillerKnoll

Physical Demands and Work Environment

This position is performed primarily in a professional office environment. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made in accordance with applicable federal and Nebraska law.

While performing the duties of this position the employee is regularly required to sit; use hands and fingers to operate standard office equipment; and reach with hands and arms. The employee frequently communicates verbally and audibly with employees visitors and external contacts andrequired to stand walk bend or move throughout the office and may occasionally lift or move items weighing up to 10 pounds such as office supplies or packages.

In Short

This isnt a traditional showroom or hospitality role its an opportunity to create elevated client experiences build meaningful industry relationships and help shape a new highly visible space within AOI.

Apply today and start building your future with AOI!

AOI is an equal opportunity employer that celebrates diversity and fosters an inclusive people-first workplace.

Required Experience:

Manager

Client Experience & Showroom Manager Aksarben VillageAOI is opening a new satellite showroom in the heart of Omahas design community in Aksarben Village and were looking for the person who will bring it to life.This role is for someone who knows the industry understands how relationships are built ...