Client Services Coordinator Environmental Lab (Temporary)

At SPL the work you do matters. Our teams provide trusted energy and environmental testing and measurement solutions that protect communities support critical infrastructure and safeguard the environment. With a nationwide footprint and opportunities for growth across multiple locations and disciplines SPL is a place where you can build a career while making a real-world impact.

We are currently seeking a Client Services Coordinator for a temporary 3-6 month assignment supporting our environmental laboratory in Reading PA.

In this role youll support client-facing and administrative functions that ensure accurate timely and professional service delivery. From entering and maintaining client and project information in the Laboratory Information Management System (LIMS) to preparing documentation coordinating workflows and supporting reporting and billing your work helps ensure accuracy efficiency and a positive client experience across the laboratory.

What Youll Do

• Serve as a primary point of contact for clients responding to inquiries requests and updates in person by telephone and via email
• Set up and maintain client accounts and project information in LIMS ensuring accurate and complete documentation
• Coordinate with laboratory field and administrative teams to support timely sample submission processing and reporting
• Prepare process and distribute client documentation and deliverables including reports invoices quotations and electronic data files
• Review and monitor work orders to ensure accurate configuration documentation and billing
• Support internal workflows to meet turnaround time requirements and client expectations
• Provide backup coverage for team members during absences or periods of increased workload
• Perform other duties as assigned

What Youll Bring

• High School Diploma or equivalent
• Prior experience in customer service administrative support or a professional services environment
• Experience working in an environmental laboratory scientific or technical setting is a plus
• Proficiency in Microsoft Office Suite and other Windows-based software
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Strong attention to detail with effective organizational and time-management skills

What We Offer

• Competitive compensation
• Collaborative team-driven workplace focused on accuracy quality and service excellence
• Valuable industry experience within environmental and technical services

Work Schedule

• Temporary on-site role (approximately 3-6 months) following a Monday through Friday schedule
• Flexibility to work beyond standard hours including evenings or weekends as operational needs require

Our Commitment to Diversity & Inclusion

At SPL we believe that a diverse team is a strong team. We are proud to be an equal opportunity employer committed to creating an inclusive environment where all employees can thrive. We make all employment decisions based on qualifications merit and business needs without regard to race color religion sex gender identity or expression sexual orientation national origin age disability veteran status or any other legally protected characteristic. We are also committed to providing reasonable accommodations to applicants and employees with disabilities or for sincerely held religious beliefs in accordance with applicable laws. If you need assistance or an accommodation during the application process please let us know.

Visa Sponsorship

At this time SPL is not able to offer visa sponsorship for this position. We sincerely appreciate your interest and understanding and we encourage you to explore other opportunities with us that may be a fit in the future.