Office Administration – Customer Service Support
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Job Location:
Wayzata, MN - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Mail clerk
Client: Food Manufacturing Company
Duration: 4 Months (Temp-to-Hire)
Location: Wayzata MN 55391
Shift: 1st Shift Monday Friday 7:45 AM 4:15 PM
Job Summary
The Mail Clerk (Customer Service Support) role assists with mail services delivery operations and basic customer service activities. This position supports internal order management processes while ensuring accurate handling of inbound and outbound mail packages and freight.
Key Responsibilities
Mail & Delivery Services (80%)
- Sort record track and deliver incoming USPS inter-office and international mail
- Process outbound mail using Pitney Bowes equipment
- Perform daily mail runs and collect outgoing mail
- Receive track and deliver inbound packages and freight using SCLIntra
- Operate mail inserting equipment for invoices and special projects
Customer & Administrative Support (20%)
- Assist with fulfillment projects (assembly labeling etc.)
- Handle customer inquiries related to mail and shipping services
- Look up recipient information for incorrectly addressed mail
- Maintain accurate employee and retiree mailing records
- Support order intake confirmation processing and fulfillment activities
- Assist with order documentation status updates and issue resolution
- Follow standard procedures for invoices contracts and order status
Qualifications
Required
- High school diploma or equivalent
- 1 2 years of experience in mail and delivery services
- Basic PC skills (Outlook Word Excel)
- Ability to lift up to 35 lbs
- Strong verbal and written communication skills
Preferred
- Entry-level customer service experience
- 1 2 years of dock or warehouse experience
#ZR
Key Skills
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