Overview
Under the supervision of the Eligibility Manager the Caseworker for Medicaid and Disability will complete tasks related to securing eligible healthcare funding for patients through programs such as Medicaid Social Security County Indigent and other available funding sources. This role involves helping patients and their families complete necessary forms applications and paperwork. Caseworkers will screen patient eligibility both in-person at the bedside and via phone determining their qualification for various Federal State and County programs including Medicaid Disability and ACA Marketplace Insurance.
Responsibilities
Complete approximately 5-8 new self-pay screenings bedside daily
Collect all required documentation and review patient information to determine patients eligibility
Perform all discharge screenings by phone
Provide program options that HealthFund Solutions can assist in applying for the patient
File all applications that the patient might be eligible for within 24 hours
Follow-up on all pending documents for each file
Follow-up on previously filed applications until approved
Review all documents before sending to Federal/State/or County agencies for accuracy and completeness
Submit required documentation
Immediately after screening the patient IF they meet sponsorship qualifications send referrals to Sponsorship
Review application denials with management
Maintain accurate files & notes on actions taken to be recorded in hospital software and HealthFund Solutions database
Communicate with patients and hospital staff (written and verbal)
Maintain and update database as new information becomes available
Manage large caseload to completion
Develop and retain a professional relationship with HFS staff and hospital staff
Will require working evenings weekends and some holidays
Other duties assigned by Management
Qualifications & Skills:
Highschool required
Associates degree preferred
Thorough knowledge and understanding of Florida Medicaid eligibility criteria
Full Cycle Florida Medicaid application experience preferred
Disability application experience preferred both Medicaid and Social Security
Ability to maintain and respect confidentiality and HIPAA guidelines
Highly effective in working objectively with a diverse group of people and must demonstrate communication organizational administrative and time managers ability to read and comprehend simple instructions
Ability to self-direct work
Effective stress coping skills
Bi-lingual with Spanish preferred
Ability to communicate clearly and concisely is required
Excellent verbal and written communication skills
May require working evenings weekends and some holidays
Experience with Florida Family Medicaid Medicaid Disability Social Security Disability and filing DCF applications preferred
Florida DCF experience a plus
NOTE: This job description is not intended to be all-inclusive. Employees may perform other duties as required to meet the ongoing needs of the organization.
Physical Abilities:
While performing the duties of this job
Ability to sit for long periods of time entering data into the computer.
Ability to occasionally lift up to 10 pounds.
Ability to concentrate and stay on task for long periods of time.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other duties as
required to meet the ongoing needs of the organization
Please note that as we are vendors to several hospital systems. All onsite hospital positions are required to have the COVID vaccination completed prior to start date. If you choose not to vaccinate you are required to provide a fully executed medical or religious exemption form prior to your start date. Upon approval of that exemption you would be required to submit to weekly COVID testing. Be aware that this policy could change at any time.
We are an equal opportunity employer and considers all qualified applicants equally without regard to race color religion sex sexual orientation gender identity national origin veteran status or disability status.
The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.
Any candidate offered a position will be required to pass pre-employment screenings which include a national background check and a 12-panel drug screen.
HealthFund Solutions is a Drug -Free Workplace.
Solutions for the Uninsured Our uninsured patient assistance programs connect patients with the right insurance coverage based on their financial need, whether it is through State, Federal, County, or Commercial marketplace exchange plans. Get an Appointment How We Help Get the Health ... View more