Senior RevOps Manager
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Monthly Salary:
Experience Required:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
This is a pivotal step-up opportunity for an ambitious RevOps professional. If you have been part of a larger revenue operations team and are ready to take the lead this is your chance to build a function from the ground up.
Youll bring structure to a CRM shaped by multiple owners establishing consistent processes and the foundation for a reliable commercial engine.
This is our first dedicated RevOps hire. That means you wont be inheriting a polished playbook - youll be writing it.
Youll build the systems and processes that connect sales marketing customer success and finance into a single reliable commercial engine. Youll own the CRM design the dashboards and create the workflows that help us grow predictably - not just quickly.
This is a foundational role with real scope. Youll have a seat at the table influence across teams and the freedom to shape how we operate as we scale.
Key responsibilities
1. Strategy and alignment
Collaborate with leadership to develop and implement a comprehensive RevOps strategy that aligns with company goals.
Align revenue-related teams including sales marketing customer success and finance to streamline processes optimise resources and improve customer lifecycle value.
Establish and refine KPIs to drive performance ensuring clear alignment on targets and metrics across departments.
Map how Sales Retention and Customer Success work today to identify friction and workarounds.
Translate these process insights into robust system design: specifically designing the architecture workflows and governance models for HubSpot.
Identify and remove bottlenecks to increase efficiency and accelerate revenue generation.
Implement automations for the Retention cycle to reduce manual admin for the Growth team.
Oversee data strategy including data integrity accuracy and accessibility ensuring all teams are working from a single source of truth.
Architect the CRM data model to ensure readiness for AI tool adoption.
Implement and manage reporting and analytics tools to provide actionable insights into business performance customer behaviour and market trends.
Provide forecasting sales performance analysis and other data-driven insights to help executives make informed decisions.
Own and optimise the revenue tech stack focused on HubSpot CRM (Sales Marketing Service) and other RevOps tools.
Maximise current investment in HubSpot by utilising native reporting and tracking features.
Drive adoption and user proficiency across teams to maximise ROI on tools and technology.
Lead Weekly Revenue Leadership meetings to ensure commercial alignment.
Implement and enforce Service Level Agreements (SLAs) between Marketing and Sales regarding lead hand-off qualification criteria (MQL/SQL) and follow-up times to eliminate silos.
Collaborate with product teams to provide insights on customer needs feedback and opportunities for upselling/cross-selling.
Act as the primary voice for CRM standards and process discipline with senior stakeholders
Present recommendations and trade-offs to leadership; be comfortable saying no to requests that compromise data integrity
You own CRM standards. Changes to processes data structures and workflows go through you. You have the authority to say no when requests would compromise data integrity - and leadership will back you.
Requirements
Experience: 3-5 years (or equivalent knowledge gained) in revenue operations sales operations or a related field within a B2B SaaS environment using HubSpot (Sales Marketing and Service Hubs) and has worked under a RevOps or Ops leader and is ready to own the function.
Technical Proficiency: Strong knowledge of HubSpot CRM (Sales Marketing Service Workflows Lifecycle Management Revenue Reporting) integration with Sales and Marketing automation tools and analytics tools (e.g. Looker Tableau).
Analytical Skills: Deep understanding of data analytics and KPIs with a proven ability to translate data into actionable strategies.
Process-Oriented: Experience contributing to the design of revenue processes with an ability to refine and scale workflows.
Collaborative Leadership: Strong interpersonal skills with the ability to foster alignment across teams. While previous management experience is a plus we are looking for someone ready to grow into a leadership position influencing stakeholders through expertise rather than just authority.
Communication: Excellent communication and presentation skills with the ability to influence and drive alignment across all levels of the organisation.
Benefits
At Digital Theatre were committed to building a supportive flexible and people-centred workplace. Our benefits reflect this helping you thrive in and out of work.
Time Off
25 days annual leave 8 UK bank holidays. Birthday day off an extra paid day to celebrate you. Company-wide Christmas shutdown (additional paid time off). 1 paid Wellbeing Day each year to rest reset and recharge
Wellbeing & Health
24/7 virtual GP access via MyPocketGP. Online health assessment. Paycare Health Cash Plan including optical dental therapy and specialist consultation allowances plus personal accident cover.
Employee Assistance Programme confidential counselling(including up to 6 face-to-face sessions)
Free Calm app subscription for mindfulness relaxation and better sleep.
Flu vaccination vouchers available annually.
Regular funded social events volunteering days & quarterly team social allowance
Flexible Working
Hybrid working model.
Work from anywhere for up to 4 weeks per year
Learning & Development
Access to Sanctus coaching for personal and professional growth. Udemy online learning to support your development goals. Protected learning time during working hours
Financial Support
Workplace pension. Paycare Perks discounts on shopping travel dining & more. Salary sacrifice schemes including tech cycle-to-work and childcare vouchers (eligibility applicable)
Family-Friendly Policies
Phased return-to-work programmes full pay part-time hours.
Digital Theatre is an equal opportunities employer. We welcome your application and believe in diversity of experience and opinion. Applications will be considered without regard to irrelevant education culture ethnicity race sex gender identity and expression nation of origin age languages spoken colour religion disability sexual orientation and beliefs. We celebrate multiple approaches and points of view and believe passionately that employing a diverse workforce is central to our growth and success so we are building a culture where difference is valued.
Required Skills:
Experience: 3-5 years (or equivalent knowledge gained) in revenue operations sales operations or a related field within a B2B SaaS environment using HubSpot (Sales Marketing and Service Hubs) and has worked under a RevOps or Ops leader and is ready to own the function. Technical Proficiency: Strong knowledge of HubSpot CRM (Sales Marketing Service Workflows Lifecycle Management Revenue Reporting) integration with Sales and Marketing automation tools and analytics tools (e.g. Looker Tableau). Analytical Skills: Deep understanding of data analytics and KPIs with a proven ability to translate data into actionable strategies. Process-Oriented: Experience contributing to the design of revenue processes with an ability to refine and scale workflows. Collaborative Leadership: Strong interpersonal skills with the ability to foster alignment across teams. While previous management experience is a plus we are looking for someone ready to grow into a leadership position influencing stakeholders through expertise rather than just authority. Communication: Excellent communication and presentation skills with the ability to influence and drive alignment across all levels of the organisation.
Company Industry
IT Services and IT Consulting
Key Skills
- Program Management
- FDA Regulations
- Management Experience
- Facilities Management
- Clinical Development
- Data Management
- Quality Systems
- Project Management
- Research & Development
- GLP
- Budgeting
- Leadership Experience
About Company
APPLICATIONS WILL ONLY BE CONSIDERED FROM THOSE WHO ARE BASED IN THE UK WITH THE FULL RIGHT TO WORK IN THE UK.Who are we? Digital Theatre+ stands at the forefront of English and Drama/Theatre arts education. As the premier on-demand platform for the performing arts, we offer a stunnin ... View more
