Geology Product Specialist
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
About Us
Founded nearly 40 years ago Micromine is at the cutting edge of next-generation technology for mining. With offices in 9 different countries we are one of the worlds premier mining software companies; our technology is used in all corners of the globe.
What We Offer
An established multinational business growing fast with great benefits:
- High growth company providing career development opportunities
- Work from home (WFH) and flexible work options
- 12 weeks paid parental leave primary and secondary carers
- Free gym membership
- Employee Assistance Program for you and your family
- Social Connection and Responsibility Program
- Discounted private health insurance
- Novated leasing
- The opportunity to work across both the Mining and Technology sectors
- An engaging team culture and a modern Brisbane office in the CBD
About The Opportunity
We are seeking a Geology Product Specialist to join our Operations team in Brisbane. This role is responsible for delivering high-quality technical support and training to our global customer base ensuring clients maximise the value of Micromine Origin throughout their journey.
You will work closely with customers during implementation provide ongoing support deliver product training and act as a key technical liaison between clients and our product development teams.
- Support customers during implementation to ensure optimal software usage
- Provide technical support via multiple contact channels
- Identify test and document potential software bugs
- Log issues in the bug tracking system and liaise with development teams
- Communicate workarounds and solutions to clients promptly
- Deliver training to new and existing users (onsite at Micromine offices or external venues)
- Provide internal training to Micromine staff requiring product knowledge
- Travel as required (domestic international and mine sites)
- Support internal promotional and product development projects
- Create demo datasets and assist with testing
- Undertake other reasonable tasks as directed by management
About You
Ideally you will have a Geo background with hands on experience using Geological software tools.
- Recognised tertiary qualification in earth sciences or engineering
- Experience in operational exploration or mining environments
- Proven customer support experience
- Strong relationship-building skills
- Excellent written and verbal communication
- Ability to engage with stakeholders at all levels
- Understanding of mine planning solutions
- A passion for learning and adopting new technologies
Next Steps
If you are looking to shape the future of mining technology and work with a global industry leader we encourage you to apply.
Micromine is dedicated to fostering a diverse and inclusive workplace and welcomes applicants from all backgrounds.
Required Experience:
IC
Key Skills
- Sales Experience
- Marketing
- Customer Service
- Communication skills
- Military Experience
- Retail Sales
- Product Demos
- Customer Support
- Product Management
- Product Development
- Unity
- Microscopy
About Company
Next Generation Technology for Mining covering the entire mining lifecycle, from exploration to resource estimation, mine design, planning and production control
