Senior Customer Data Analyst
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Job Location:
Bayan Lepas - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
You will be the guardian of NI account territory and resource data assets across our many systems like Oracle Data Warehouse and SFDC by adhering to business rules best practices and representing the regional needs of their stakeholders to reduce operational friction enable decision making on enterprise investments and represent the needs of sales and customer data stakeholders.
This role also influences future requirements for improvements to our customer data models as well as ensuring compliance with data governance policies and resolution of data quality issues. You will be a key member of the Global Analytics team and have an opportunity to work in a fast-paced highly collaborative environment.
Core Job Responsibilities:
- Review validate and recommend master organizations and perform account maintenance/standardization to ensure accuracy
- Work alongside our CMDM teams to recommendchanges related to new account setupand maintenance to improve process efficiencies
- Partner with other areas beyond Customer Data Management to leverage data to drive key sales processes
- Provide subject matter expertise to determine appropriate data values when conflicts arise
- Monitor adherence to governance policies and procedures
- Conduct appropriate data analysis to review and auditdata elements
- Interface with cross-functional teams to support and validate teammate adherence to master data policies
- Design and execute on best business practices for mass data updates as needed
- Serve as a subject matter expert (SME) for account hierarchies Customer Data Integration linkage and overall governance operations
- Communicate timely and professionally to users management and senior leadership with repetitive issues
- Develop standard procedures user guides and other necessary training and job aid materials
- Lead and work on ad hoc regional and global projects
- Bachelors degree or equivalent experience.
- Proven experience of 5 years of experience with sales operations territories quotes order management and other customer datasets preferred
- Solid analytical & problem-solving skills
- Process orientation detail focused ability to multi-task
- Ability to work with a team as well as independently
- Strong interpersonal skills; positive business relationships
- Advanced Excel skills for data analysis and reporting
Proficiency in data visualization tools (such as Tableau Power BI snowflake) for reporting and presenting data insightsis an added advantage
Ability to create and understand SQL data queries
Result-oriented and Self-Motivated
- Ability to thrive in a fast-paced environment and meet deadlines
- Expert understanding of business stakeholders organization (Sales Marketing Support BU Services) strategy goals and processes
- Thorough understanding of the business need and impact for a stakeholder and providing expert recommendations on a wide range of cross-functional initiatives
- Good understanding and ability to build consensus and influence peers and stakeholders within organization
- Successful delivery on projects milestones and foresee future business needs
- Coaching others in a way that helps them in their professional development
Requirements:
Bachelors degree or equivalent experience.
- Proven experience of 5 years of experience with sales operations territories quotes order management and other customer datasets preferred
- Solid analytical & problem-solving skills
- Process orientation detail focused ability to multi-task
- Ability to work with a team as well as independently
- Strong interpersonal skills; positive business relationships
- Advanced Excel skills for data analysis and reporting
Proficiency in data visualization tools (such as Tableau Power BI snowflake) for reporting and presenting data insightsis an added advantage
Ability to create and understand SQL data queries
- Result-oriented and Self-Motivated
- Ability to thrive in a fast-paced environment and meet deadlines
- Expert understanding of business stakeholders organization (Sales Marketing Support BU Services) strategy goals and processes
- Thorough understanding of the business need and impact for a stakeholder and providing expert recommendations on a wide range of cross-functional initiatives
- Good understanding and ability to build consensus and influence peers and stakeholders within organization
- Successful delivery on projects milestones and foresee future business needs
- Coaching others in a way that helps them in their professional development
- Demonstrating a high level of Autonomy and Independence when making decisions
Required Experience:
Senior IC
Key Skills
- Databases
- Data Analytics
- Microsoft Access
- SQL
- Power BI
- R
- Tableau
- Data Management
- Data Mining
- SAS
- Data Analysis Skills
- Analytics
About Company
Emerson has refocused its business portfolio to deliver solutions that bring greater value to our customers. About Emerson We concentrate on the most complex, profound challenges facing the world in the process, industrial, commercial and residential markets. Our global talent, best-i ... View more
