Sales Appointment Coordinator
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Job Location:
Asheville, NC - USA
Yearly Salary:
$ 40000 - 65000
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Asheville Ford Lincoln is looking for a full time Sales Appointment Coordinator to add to our growing team. We are a locally owned and operated dealership located across the street from the Farmers Market on community trusts us and our commitment to excellent customer service keeps our neighbors coming back.
Full Time: 40 hours/week
Pay Range: $40000-$65000/year
What we offer:
- Free Health Insurance Option Available
- 401k Match Options Available
- HSA company match contribution
- Dental and Vision Insurance Available
- Short and Long Term Disability Insurance Available
- Paid Vacations Holiday Pay PTO pay
- Career advancement opportunities promote from within
- Discounts onproducts and services
- Employee Appreciation celebrations
- Family owned and operated
- Long term job security
- Competitive pay and bonus structure
Responsibilities
- Answer customer calls and establish follows-up with sales appointments
- Respond quickly to internet phone and live chat inquiries using email scripts and templates
- Provide customers with initial product information and direct them to the appropriate dealership resources
- Present initial financing options based on customer needs
- Follow up with leads that are not ready to make an appointment or no-show
- Participate in team and process development sessions keeping positive relationships with teammates sales teams and dealership management
- Utilize CRM tracking system daily
Qualifications
- At least one previous role based in customer service experience
- Excellent teammate with collaborative attitude and eagerness to improve
- Prompt and courteous demeanor
- Strong communication skills
- Positive and hardworking personality
- Strong computer skills
- Valid drivers license
The Krause Auto Group has been in business for over 30 years and we contribute our longevity to our focus on both customer and employee satisfaction. Our employees are not just a number. We acknowledge and support every employee regardless of position and care for everyone individually. We love to help people grow promote from within and celebrate individual success stories! We offer great opportunities to grow with our company portfolio which consists of 16 brands (BMW Mercedes Ford Lincoln Hyundai Genesis Nissan Kia Volvo Honda Lamborghini Aston Martin Rolls RoyceKoenigsegg Mclaren and Lotus) across 5 states (Georgia South Carolina North Carolina Texas and Florida)
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
IC
Key Skills
- Sales Experience
- Microsoft Office
- Customer Service
- Hotel Experience
- Hospitality Experience
- Basic Math
- Microsoft Powerpoint
- Salesforce
- Filing
- Project Management Software
- Administrative Experience
- Sales Support
About Company
At Asheville Ford Lincoln we are looking for a full-time F&I Manager to join our growing team. We are a large facility that includes a Quicklane, Service, ...
