Account Manager

Job Description

Were looking for driven and proactive Account Managers to join our clients sales team. These roles combine account management with new business development. Youll be responsible for managing and growing existing client accounts as well as identifying and securing new business opportunities. The successful candidate will have a passion for technology a customer-first mindset and the ability to build strong relationships with clients vendors and strategic partners.

Key Responsibilities:

• Account Management:
  • Manage a portfolio of existing clients maintaining high levels of satisfaction and retention.
  • Understand client needs and business objectives to offer tailored IT solutions.
  • Drive growth within existing accounts through cross-selling and upselling.

• New Business Development:
  • Identify engage and win new business opportunities through cold calling lead generation and networking.
  • Build and maintain a strong pipeline of prospects.
  • Attend industry events exhibitions and meetings to generate leads.

• Vendor & Partner Relationship Management:
  • Build and maintain strong relationships with key vendors distributors and strategic partners.
  • Stay up to date with product developments and promotional offers.
  • Collaborate with vendor account managers to deliver joint campaigns and initiatives.

• Sales Process Management:
  • Prepare and deliver quotes proposals and tender responses.
  • Meet and exceed monthly sales targets and KPIs.
  • Update and maintain CRM systems with accurate and timely information.

• Customer Engagement:
  • Conduct regular check-ins and strategic reviews with clients.
  • Act as a trusted advisor and first point of contact for client queries and concerns.
  • Coordinate with internal teams to ensure excellent customer service and solution delivery.

Required Skills & Experience:

• Proven experience in a sales or account management role ideally within the IT reseller or tech sector.
• Strong communication negotiation and relationship-building skills.
• Confident in cold calling and prospecting.
• Good understanding of IT solutions (hardware software cloud cybersecurity networking etc.)
• Experience working with public sector or on frameworks (desirable but not essential).
• Self-motivated with a results-driven approach.
• Proficiency in using CRM systems and Microsoft Office Suite.

Whats on Offer:

• Competitive base salary with uncapped commission structure.
• Ongoing training and career development opportunities.
• Access to the latest tech and tools to support your success.
• Supportive team environment with a strong focus on collaboration and growth.
• Opportunity to work with leading IT brands and vendors.
• Private Health Care
• Company events including abroad holidays

If you feel this could be you please apply here or call Kim to discuss further.