Claims Support Specialist Brookfield, WI

Louisville, KY - USA

Monthly Salary: Not Disclosed

Posted on: 22 hours ago

Vacancies: 1 Vacancy

Job Summary

Charles Taylor is a highly successful global provider of professional services to the insurance industry. We are seeking an enthusiast Claims Support Specialist to join our team in Brookfield WI. This is a full-time office-based position.

Job Description

This position will be responsible for setting up new workers compensation claims issuing payments providing customer service by phone or email for claims status and providing support for varies projects. Certain duties may vary depending on the clients states and business needs.

Essential Functions

Set up new claims in system
Provide Customer service to clients providers & claimants
Answer multi phone lines
Mail out documents
Open Mail
Scan & Upload documents into claims system
Issue payments
Assist with projects as needed
Provides backup support to reception
Match checks and EOB to mail out
Monitor multiple shared email boxes to work

Skills and Abilities

Strong alpha/numeric data entry skills of 8000 keystrokes with a 5% or below error rate
Strong organizational skills
Ability to work independently and in a team environment under general management direction to complete all assignments
Good communication and telephone skills
Ability to prioritize multiple task
Prompt and regular attendance to pre-approved office schedule

Charles Taylor offers a competitive salary commensurate with experience and excellent benefits including medical dental vision life insurance and 401(K) with match. If you are seeking a career where you can achieve great things for great clients in a supportive and collaborative environment then we may be the place for you.

Values
At Charles Taylor our values define our identity principles and conduct. This person will demonstrate and champion Charles Taylor Values by ensuring Agility Integrity Care Accountability and Collaboration.

Equal Opportunity Employer
Here at Charles Taylor we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age disability gender identity marital/ family status race religion sex or sexual orientation.
Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful inclusive and diverse culture and environment which we are proud to be a part of at Charles Taylor.

About Charles Taylor
Charles Taylor is an independent global provider of claims solutions insurance management services and technology platforms for all property and casualty markets including commercial property workers compensation and auto/liability. We offer complex loss adjusting technical services third-party administration and managed care programs with specialization in catastrophic aviation energy and marine claims. With over 100 years of expertise at our core we offer a comprehensive suite of solutions across all lines of business to help our clients manage risk.

Required Experience:

Job Description

Essential Functions

Set up new claims in system
Provide Customer service to clients providers & claimants
Answer multi phone lines
Mail out documents
Open Mail
Scan & Upload documents into claims system
Issue payments
Assist with projects as needed
Provides backup support to reception
Match checks and EOB to mail out
Monitor multiple shared email boxes to work

Skills and Abilities

Strong alpha/numeric data entry skills of 8000 keystrokes with a 5% or below error rate
Strong organizational skills
Ability to work independently and in a team environment under general management direction to complete all assignments
Good communication and telephone skills
Ability to prioritize multiple task
Prompt and regular attendance to pre-approved office schedule