IT Administrator

Bangalore - India

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

As an IT Administrator at realworld one you will play a key role in ensuring the stability security and efficiency of our IT infrastructure in the Bangalore office. We are looking for proactive problem solvers who thrive in dynamic fast-paced environments and are motivated to take ownership. You will be supporting global teams and enabling seamless collaboration across international locations all while contributing to the growth of a high-performing tech-driven company.

Responsibilities

Oversee and manage the entire IT infrastructure of the Bangalore office ensuring the availability security and performance of hardware software and network systems.
Deliver first-level technical support for all employees and our customers including troubleshooting and resolving hardware software and connectivity issues in a timely manner.
Administer user accounts access rights and security permissions in line with company policies and compliance standards.
Maintain accurate IT asset inventories and manage stock levels of equipment and peripherals on a day-to-day basis.
Coordinate the acquisition installation and commissioning of all IT-related equipment and office infrastructure including vendor liaison and logistics oversight.
Configure and maintain network components such as routers switches and firewalls to support a reliable and secure enterprise environment.
Prepare test and package hardware for customer shipments ensuring readiness and quality standards.

Qualifications

Bachelors degree in Computer Science Information Technology or a related field.
3 years of hands-on experience in IT support system administration or network operations within a professional environment.
Deep understanding of Microsoft-based enterprise environments including Windows OS Microsoft 365 Azure Active Directory and Intune.
Proven expertise in troubleshooting and resolving hardware software and network-related issues efficiently.
Experience in managing user accounts access rights and IT security protocols (e.g. MFA endpoint encryption).
Familiarity with tools such as Jira and Confluence for ticketing and documentation.
Strong organizational skills with the ability to manage multiple tasks and priorities independently.
Excellent communication skills in English both written and verbal with a service-oriented mindset.
High attention to detail and reliability in documentation and asset tracking.

About realworld one

realworld ones mission is to accelerate advancements in the life sciences community by providing the best extended reality solutions. Customers include several major companies such as Lonza Sartorius Cytiva ZEISS Bio-Rad Agilent Technologies Beckman Coulter Life Sciences QIAGEN Hologic and GEA Group.

Required Experience:

Unclear Seniority

Responsibilities

Oversee and manage the entire IT infrastructure of the Bangalore office ensuring the availability security and performance of hardware software and network systems.
Deliver first-level technical support for all employees and our customers including troubleshooting and resolving hardware software and connectivity issues in a timely manner.
Administer user accounts access rights and security permissions in line with company policies and compliance standards.
Maintain accurate IT asset inventories and manage stock levels of equipment and peripherals on a day-to-day basis.
Coordinate the acquisition installation and commissioning of all IT-related equipment and office infrastructure including vendor liaison and logistics oversight.
Configure and maintain network components such as routers switches and firewalls to support a reliable and secure enterprise environment.
Prepare test and package hardware for customer shipments ensuring readiness and quality standards.

Qualifications

Bachelors degree in Computer Science Information Technology or a related field.
3 years of hands-on experience in IT support system administration or network operations within a professional environment.
Deep understanding of Microsoft-based enterprise environments including Windows OS Microsoft 365 Azure Active Directory and Intune.
Proven expertise in troubleshooting and resolving hardware software and network-related issues efficiently.
Experience in managing user accounts access rights and IT security protocols (e.g. MFA endpoint encryption).
Familiarity with tools such as Jira and Confluence for ticketing and documentation.
Strong organizational skills with the ability to manage multiple tasks and priorities independently.
Excellent communication skills in English both written and verbal with a service-oriented mindset.
High attention to detail and reliability in documentation and asset tracking.

About realworld one

Required Experience:

Unclear Seniority