Front of House Host

Join our dynamic team as a Front of House Host!

The Front of House team plays a vital role in creating a positive first impression of Burges Salmon by delivering a warm professional welcome to clients colleagues and visitors. The Host is responsible for providing the highest standard of client care and personal service to all stakeholders including visitors clients and lawyers.

Duties include managing reception services meeting rooms and AV setup pantry and hospitality services and back-of-house areas. The team also supports onsite events as required working collaboratively in line with a one-team approach.

Key Responsibilities: -

• Provide a warm professional welcome to visitors clients and staff
• Manage reception duties including answering emails and booking requests
• Coordinate meeting room bookings setups and AV requirements
• Maintain clean tidy and well-presented front-of-house and client areas
• Deliver high standards of customer service and attention to detail at all times
• Support hospitality services including refreshments and event setup
• Liaise with internal teams to handle requests and last-minute changes
• Ensure health safety security and food hygiene standards are followed
• Handle basic administrative tasks such as post printing and scanning
• Manage stock levels and report maintenance or housekeeping issues
• Handle inperson queries with a positive clientservice approach.
• Proactively engage with a diverse range of stakeholders to ensure internal and external meetings and events are executed to the highest standards.
• Provide administrative support to the Operations Manager.

Join us and contribute to creating an exceptional client experience in our office client spaces!

Qualifications :

What Were Looking For

• Prior experience as a receptionist providing excellent service to clients and ensuring their needs are met.
• Exceptional customerservice skills.
• Proficient in office software including Microsoft Office Suite (Word Excel Outlook).
• A proactive and enthusiastic approach to work.
• Excellent verbal and written communication skills.
• Strong timemanagement skills with the ability to multitask effectively.
• Capability to work independently and collaboratively with others.
• Other info: Flexible hours and commitment to diversity in the workplace                                                                     

Additional Information :

Whats in it for you

• Excellent holiday allowance
• Pension contributions
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees providing counselling & information services.
• Access to Choices our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers hotels cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.

Remote Work :

No

Employment Type :

Full-time