Manager, Logistics Operations (National Kit Room Manager)

Johannesburg - South Africa

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Work Flexibility: Hybrid

Summary :

The role is responsible for managing subordinates in professional jobs or managing through subordinate managers / supervisors or is a leader of process that achieves results through others. The job requires professional knowledge gained through substantial applicable work experience to supplement formal knowledge in order to apply principles and concepts of own discipline in resolving issues as they arrive. The job has full management of a team including management of people defining roles and responsibilities planning for the departments future needs and operations counselling employees on performance and contributing to employee pay decisions or changes.

You will lead the kit teams (in some cases at country level) in meeting customer service and quality requirements. You will have responsibility for ensuring that key metrics are delivered on time every time. This encompasses the entire operational process related to that specific area ensuring a Best in Class organization is created and maintained through implementing solutions to further develop maintain and improve customer satisfaction reduce cost and optimize inventory. Support upper management with strategic decision making processes that could potentially impact multiple regions. You will directly manage and develop employees up to and inclusive of Sr. Supervisors and Supervisors.

What you will do :

Accountable for all key activities and responsibilities of most senior direct report.
Devise the Loan Kit strategy for the country/ region. This will require the provision of a detailed operational review of all processes procedures methods and tools to determine adequacy to meet the performance objectives of the department.
Leading a team of people across multiple sub-teams to include leadership of people managers
Ensure that the best talent is sourced developed managed and engaged by leading within a highly motivated team environment. Meet and exceed business expectations.
Actively encourage sharing of talent knowledge and expertise to achieve the best possible results.
Plays a coaching role with talented team members and people leaders ensuring their ongoing development and actively identifying and supporting the talent pipeline.
Collaboratively works to set specific and meaningful development goals and works with the team members to create individual development plans.
Takes responsibility for and work in collaboration with other stakeholders to set and achieve departmental and divisional KPIs / objectives such as Kit Service levels efficiency quality & financial performance metrics.
Manage effective communications with the team to deliver operational targets. Ensure issues are escalated and any required briefings are effectively delivered
Regularly review and provide input to the relevance of the KPIs and make proposals for adjustments or additions to drive the right behaviors and actions in the team towards serving our customers.
Represent the kit operations team in local leadership team meetings and be accountable for all follow-up actions. May represent the kit operations team in business unit leadership meetings if needed.
Lead or support annual employee pay review process (also known as Common Annual Review) for the employees within the department

What you need :

Equivalent of University Degree or equivalent desirable experience.
8 years Experience in operations Kit room or logistics including a customer facing role with people management experience.
Proven expertise in ISO 9001 Quality Management systems and processes.
Proven track record building and managing highly engaged operational teams and hitting operational KPIs.
In depth experience of business process analysis and leading improvement initiatives
Well versed in Microsoft Office tools.
Experience in people and project management.
Lean Six Sigma Qualification or have professional experience in leading lean projects
Knowledge of PowerBI PowerApp or other business analytics tools
General knowledge of Quality management systems (QMS) tools

Travel Percentage: 30%

Required Experience:

Manager

Work Flexibility: HybridSummary :The role is responsible for managing subordinates in professional jobs or managing through subordinate managers / supervisors or is a leader of process that achieves results through others. The job requires professional knowledge gained through substantial applicable...

Work Flexibility: Hybrid

Summary :

What you will do :

Accountable for all key activities and responsibilities of most senior direct report.
Devise the Loan Kit strategy for the country/ region. This will require the provision of a detailed operational review of all processes procedures methods and tools to determine adequacy to meet the performance objectives of the department.
Leading a team of people across multiple sub-teams to include leadership of people managers
Ensure that the best talent is sourced developed managed and engaged by leading within a highly motivated team environment. Meet and exceed business expectations.
Actively encourage sharing of talent knowledge and expertise to achieve the best possible results.
Plays a coaching role with talented team members and people leaders ensuring their ongoing development and actively identifying and supporting the talent pipeline.
Collaboratively works to set specific and meaningful development goals and works with the team members to create individual development plans.
Takes responsibility for and work in collaboration with other stakeholders to set and achieve departmental and divisional KPIs / objectives such as Kit Service levels efficiency quality & financial performance metrics.
Manage effective communications with the team to deliver operational targets. Ensure issues are escalated and any required briefings are effectively delivered
Regularly review and provide input to the relevance of the KPIs and make proposals for adjustments or additions to drive the right behaviors and actions in the team towards serving our customers.
Represent the kit operations team in local leadership team meetings and be accountable for all follow-up actions. May represent the kit operations team in business unit leadership meetings if needed.
Lead or support annual employee pay review process (also known as Common Annual Review) for the employees within the department

What you need :

Equivalent of University Degree or equivalent desirable experience.
8 years Experience in operations Kit room or logistics including a customer facing role with people management experience.
Proven expertise in ISO 9001 Quality Management systems and processes.
Proven track record building and managing highly engaged operational teams and hitting operational KPIs.
In depth experience of business process analysis and leading improvement initiatives
Well versed in Microsoft Office tools.
Experience in people and project management.
Lean Six Sigma Qualification or have professional experience in leading lean projects
Knowledge of PowerBI PowerApp or other business analytics tools
General knowledge of Quality management systems (QMS) tools

Travel Percentage: 30%

Required Experience:

Manager

Key Skills

Shipping & Receiving
Forklift
Warehouse Management
Agriculture
SyteLine
Warehouse Experience
Warehouse Distribution Experience
High-end Sales
OSHA
Warehouse Management System
Supervising Experience
Logistics

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About Company

Stryker

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongsid ... View more

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