Sr Mgr, Inbound Product Mgmt Sourcing & Procurement Products

What you get to do in this role:

ServiceNow is looking for an outstanding product management leader to drive product planning and execution of new products in the Sourcing & Procurement industry. This leader will closely partner with engineering platform horizontal products teams and GTM teams to craft a compelling vertical product offering and follow through with impeccable roadmap execution.

The candidate must be someone who has a passion for the Sourcing & Procurement domain and feels comfortable working in a fast-paced dynamic environment with minimal guidance

• Manage mentor and develop a team conducting regular 1:1s performance reviews and career development planning
• Partnering with cross functional teams to formulate product plans and execute on product roadmap.
• Partner with the design and engineering to build products that solve Sourcing & Procurement industry challenges
• Leverage knowledge of existing ServiceNow products and capabilities to ensure the most efficient delivery of products.
• Partner and influence horizontal products and platform roadmaps in order to leverage innovations thats delivered across the entire ServiceNow product portfolio.
• Work with ISV and SI partners to complement product roadmap and bring holistic solutions to the market.
• Understand the competitive landscape and where ServiceNow fits into the ecosystem.
• Drive product adoption with customers and stay closely plugged into customer partner and field feedback in order to improve product and drive roadmap.
• Be instrumental in driving user experiences that delight end users while delivering value to customers.
• Lead prototyping and early ideation of new product features capabilities.
• Demonstrate strategies and tactics to deeply understand the users of ServiceNow and bring that perspective back into the organization (voice of the customer).

Qualifications :

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
• 10 years of enterprise application product management experience at least 5 years in SaaS.
• Ability to influence without authority across engineering design sales customer success and executive leadership.
• Experience building products on extensible platforms or within product ecosystems.
• Track record of growing talent and preparing PMs for senior roles.
• Strong product sense with a track record of defining roadmaps writing specifications and shipping features that drive adoption and business outcomes.
• Strong understanding of source-to-pay (S2P) processes: sourcing supplier management contract lifecycle procurement operations
• Familiarity with procurement personas (Category Managers Procurement Directors Supplier Relationship Managers) and their pain points.
• Proven ability to balance competing priorities: customer requests technical debt innovation and strategic initiatives.
• Entrepreneurial approach and comfortable in a dynamic results-driven environment that includes a background in both small and large organizations.
• Relentless focus on product-market fit.
• History of teamwork and willingness to roll up sleeves to get things done.
• Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions and recommendations; understanding and experience with using data and analytics to optimize the user experience and enhance the product.
• Excellent written and oral communication with the ability to communicate effectively on both technical and business topics; able to present equally effectively to an engineer or to a customer
• Self-directed with the ability to think strategically and execute tactically; attention to detail and proven ability to manage multiple competing priorities simultaneously.
• Thought leadership in Sourcing & Procurement industry trends competitive landscape and whitespace opportunities.
• Ability to work hands on starting small and scaling up over a period of time.
• Ability to handle multiple competing priorities in a fast-paced environment.
• Youre a practitioner of Agile methodologies and making them work in different organizations and environments.
• Knowledge of the ServiceNow platform and current applications portfolio is a huge plus.

JV20

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

No

Employment Type :

Full-time