Banquet Manager

Saint Charles, IL - USA

Monthly Salary: Not Disclosed

Posted on: 17 hours ago

Vacancies: 1 Vacancy

Job Summary

ESSENTIAL FUNCTIONS

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

Oversees the daily event operations set up and take down along with food and beverage service. This includes pool bar service during pool season.
Hire coach train and mentor banquet team members to ensure that they have an opportunity to continue to improve their skills and to ensure that they are delivering excellent guest service. This includes engagement in the annual performance appraisal process.
Schedules and supervises banquet team to ensure proper execution of events with a high level of guest satisfaction.
Lead in a manner that creates a positive team environment.
Ensure department SOPs are updated and that team members understand and are following guidelines.
Partner closely with culinary team to ensure proper food preparation and timing including changes made by the client.
Responsible for understanding profit and loss statements for the banquet area and making leadership decisions that are positive for the business; this includes implementing and monitoring department budget.
Responsible for ordering and maintaining inventory levels of assigned restaurant/room service/banquet supplies.
May works directly with group contact regarding specific requirements.
Knowledgeable of all styles of banquet service and room set up.
Well versed in current food and beverage trends.
Attends weekly BEO meetings to review details of scheduled functions and must effectively execute the BEOs.
Performs continual inspection of all areas to ensure adherence to safety and sanitation standards.
Maintains inventory of banquet equipment and repair.
Maintains good working relationships with members of other departments and serves as a liaison between departments
Effectively resolves any guest concerns.
Practice open honest and clear communication with all team members. Tailor communication style approach and content based on the situation and audience needs or concerns.

Qualifications :

EDUCATION AND/OR EXPERIENCE REQUIREMENTS:

(Related education and experience may be interchangeable on a year for year basis)

These skills and abilities are typically acquired through a high school education or equivalent and four years combination of restaurant/banquet/catering experience with a minimum of three years supervisory experience or through a Bachelors Degree in Restaurant Management or related field and three years supervisory food and beverage experience.

Must demonstrate a strong solutions-focus approach and is comfortable working in an environment which demands strong deliverables along with the ability to identify problems and drive appropriate solutions.
Proven expertise with leadership coaching and development is essential for success in this role.
Must be able to manage a high-volume workload and work hard to get the job done.
Excellent guest service skills
Knowledge of wines and alcoholic beverages
This position operates in a working environment that is subject to varying levels of crowds noise and smoke the severity of which depends upon customer volume

ADDITIONAL REQUIREMENTS: (Licenses Certifications Testing etc.):

Possession of and ability to obtain and maintain a valid drivers and gaming license within assigned state of employment and other jurisdictions

Must successfully pass background check

Must successfully pass an alcohol and drug screening

Missouri Gaming License Required

Must be 21 years of age

Additional Information :

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.

Remote Work :

Employment Type :

Full-time

ESSENTIAL FUNCTIONS(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)Oversees the daily event operations set up and take down along with food and beverage service. This includes pool bar service durin...

ESSENTIAL FUNCTIONS

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

Oversees the daily event operations set up and take down along with food and beverage service. This includes pool bar service during pool season.
Hire coach train and mentor banquet team members to ensure that they have an opportunity to continue to improve their skills and to ensure that they are delivering excellent guest service. This includes engagement in the annual performance appraisal process.
Schedules and supervises banquet team to ensure proper execution of events with a high level of guest satisfaction.
Lead in a manner that creates a positive team environment.
Ensure department SOPs are updated and that team members understand and are following guidelines.
Partner closely with culinary team to ensure proper food preparation and timing including changes made by the client.
Responsible for understanding profit and loss statements for the banquet area and making leadership decisions that are positive for the business; this includes implementing and monitoring department budget.
Responsible for ordering and maintaining inventory levels of assigned restaurant/room service/banquet supplies.
May works directly with group contact regarding specific requirements.
Knowledgeable of all styles of banquet service and room set up.
Well versed in current food and beverage trends.
Attends weekly BEO meetings to review details of scheduled functions and must effectively execute the BEOs.
Performs continual inspection of all areas to ensure adherence to safety and sanitation standards.
Maintains inventory of banquet equipment and repair.
Maintains good working relationships with members of other departments and serves as a liaison between departments
Effectively resolves any guest concerns.
Practice open honest and clear communication with all team members. Tailor communication style approach and content based on the situation and audience needs or concerns.

Qualifications :

EDUCATION AND/OR EXPERIENCE REQUIREMENTS:

(Related education and experience may be interchangeable on a year for year basis)

Must demonstrate a strong solutions-focus approach and is comfortable working in an environment which demands strong deliverables along with the ability to identify problems and drive appropriate solutions.
Proven expertise with leadership coaching and development is essential for success in this role.
Must be able to manage a high-volume workload and work hard to get the job done.
Excellent guest service skills
Knowledge of wines and alcoholic beverages
This position operates in a working environment that is subject to varying levels of crowds noise and smoke the severity of which depends upon customer volume

ADDITIONAL REQUIREMENTS: (Licenses Certifications Testing etc.):

Possession of and ability to obtain and maintain a valid drivers and gaming license within assigned state of employment and other jurisdictions

Must successfully pass background check

Must successfully pass an alcohol and drug screening

Missouri Gaming License Required

Must be 21 years of age

Additional Information :

Remote Work :

Employment Type :

Full-time

Key Skills

Administrative Skills
Time Management
Leadership skills
Organizational Skill
Business Process Skill
Reservation Skills
Banqueting Skills
Banquet Operations
Communication
Relationship Management
Quality Management
Strategic Thinking Skills
Team Player Spirit
Marketing Skills
Problem Solving Skills

Apply Now

About Company

Boyd Gaming

Boyd Gaming Corporation Boyd Gaming is one of the nations leading casino entertainment companies. But were so much more a Fortune 1000 company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philo ... View more

View Profile View Profile

AI AutoApply

Apply to 100+ jobs with one click