Senior Account Manager (Retail Media Network)
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Job Location:
Chicago, IL - USA
Monthly Salary:
$ 68000 - 110400
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description:
The Senior Account Manager (SAM) is a strategic leader within the Retail Media Network team responsible for driving end-to-end campaign success for high-value vendor partners. You will take ownership of large complex accountsleading campaign planning execution optimization and performance storytellingwhile mentoring Associate and Account Managers on campaign best practices and client relationship management.
As a senior member of the team you will be a trusted advisor to both internal stakeholders and external clients. Youll identify account opportunities campaign risks and operational inefficienciesand work cross-functionally to guide solutions forward. Youre a natural relationship builder and project manager with expertise in digital media and retail media workflows. Your leadership and accountability ensure campaigns are delivered on time on strategy and with impact.
You will sit within Dentsus New Stream Media capability supporting eRetail Retail Media Network and Shopper Marketing initiatives and will report to the Associate Director Account Management.
Main Responsibilities
- Lead campaign strategy planning and execution for a portfolio of high-impact and/or complex vendor accounts.
- Serve as the senior point of contact for client communications post-insertion order (IO) driving strategic alignment and operational excellence.
- Own the full campaign lifecycle across systems (Salesforce SmartSheet) ensuring accuracy in setup pacing optimizations and wrap reporting.
- Partner closely with Media Analytics Creative and Sales to coordinate workflows solve delivery challenges and drive value across every campaign touchpoint.
- Lead internal and client-facing meetings with confidence and clarity translating media performance into actionable business insights.
- Mentor Associate and Account Managers on campaign workflows documentation and client communication fostering a culture of accountability and growth.
- Identify and recommend strategic upsell and renewal opportunities in partnership with Sales.
- QA campaign materials and trafficking documentation to ensure accuracy and retailer compliance.
- Proactively flag risks or performance issues identify root causes and drive timely solutions.
- Support the development and evolution of internal processes tools and documentation that elevate team efficiency and standardization.
Qualifications
- 5 years of experience in digital media retail media account management or client-facing campaign delivery.
- Proven success managing large strategic or high-touch accounts across complex organizational structures.
- Advanced knowledge of retail media campaign KPIs media workflows and optimization strategies.
- Strong relationship management skills with a proven track record of building client trust and internal influence.
- Able to manage multiple initiatives at once with minimal oversight.
- Proficient in Salesforce SmartSheet Excel and presentation tools such as PowerPoint or Google Slides.
- Experience mentoring or managing junior team members.
- Bachelors degree or equivalent experience required.
The annual salary range for this position is $68000 -$110400. Placement within the salary range is based on a variety of factors including relevant experience knowledge skills and other factors permitted by law.
Benefits available with this position include:
- Medical vision and dental insurance
- Life insurance
- Short-term and long-term disability insurance
- 401k
- Flexible paid time off
- At least 15 paid holidays per year
- Paid sick and safe leave and
- Paid parental leave.
Dentsu also complies with applicable state and local laws regarding employee leave benefits including but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act in accordance with its plans and policies. For further details regarding Dentsu benefits please visit .
To begin the application process please click on the Apply button at the top of this job posting. Applications will be reviewed on an ongoing basis and qualified candidates will be contacted for next steps.
At dentsu we believe great work happens when were connected. Our way of working combines flexibility with in-person collaboration to spark ideas and strengthen our teams. Employees who live within a commutable distance of one of our hub offices currently located in Chicago metro Detroit Los Angeles and New York City are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles). Dentsu may designate other Hub offices at any time. Those who live outside a commutable range may be designated as remote depending on the role and business needs. Regardless of your work location we expect our employees to be flexible to meet the needs of our Company and clients which may include attendance in an office.
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Location:
New YorkBrand:
IprospectTime Type:
Full timeContract Type:
PermanentDentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race color national origin sex sexual orientation gender identity age pregnancy childbirth or related medical conditions ancestry physical or mental disability marital status political affiliation religious practices and observances citizenship status genetic information veteran status or any other basis protected under applicable federal state or local law.
Dentsu is committed to providing reasonable accommodation to among others individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us please send an e-mail toby clicking on the link to let usknow the nature of your accommodation request and your contact information. We are here to support you.
Required Experience:
Manager
Key Skills
- Business Development
- Develop Long Term
- Key Decision Makers
- Customer Service
- Buyers
- Business Review
- POS
- Product Knowledge
- Retail Sales
- Account Management
- Client Relationships
- Customer Relationships
- Territory
- Sales Goals
- Sales Process
