Mail Center Associate
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Job Location:
Greensboro, NC - USA
Monthly Salary:
$ 17 - 17
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Overview
About IST Management:
IST Management Services is the fastest-growing national facilities management company specializing in Business Process Outsourcing (BPO) solutions. We provide cutting-edge support in physical and digital information management including Facilities Management eDiscovery and Electronic Document Services.
Position Summary:
The Mail Service Associate will support the client in processing all incoming packages and mail using our technology in Greensboro NC in our centralized mail center. This role requires hands-on processing of all mail-packages attention to detail and the ability to ensure a high standard of client satisfaction and employee performance. The ideal candidate will have experience handling and processing USPS mail for delivery handling packages and will demonstrate excellent communication problem-solving and organizational skills as well as a strong commitment to operational excellence and have excellent customer service. The ideal candidate must be reliable and dependable to report to work each day on time and have a valid DL.
Key Responsibilities:
- Scan in all FedEx UPS Amazon packages and deliver them to staff/students througout the building promptly
- Process all incoming and outgoing USPS mail apply postage using our postage machine
Drive a courier van (must have valid DL) around campus dropping off/picking up mail and packages and getting signatures from staff and students
Maintain accurate documentation including job logs time records and productivity reports; Troubleshoot issues with equipment workflow and client needs to maintain smooth operations
What We Offer:
Competitive salary and benefits package
Opportunities for advancement and professional growth
Paid training and skill development
Dynamic and team-focused work environment
Hourly Compensation: $17.00-$17.00 USD per hour
Benefits Include: Paid Time Off Paid Holidays Medical Dental Vision STD LTD Life and 401K
Location: Greensboro NC near North Carolina A&T University
Responsibilities
Job Responsibilities:
- Ideal candidate will have experience in handling and processing USPS mail and packages and sending out packages printing out package labels
- Ideal candidate will have experience processing packages to be sent out and delivering packages to students
- Drive courier van around campus and drop off/pick up packages
- Familiarity with computer basics is required
- Ability to communicate both verbally and written with customers/students and other employees and team memebers
- Must have attention to detail and critically think through and resolve problems
- Must have excellent customer service skills and be able to maintain a consistent high level of service; Must have ability to multi-task manage multiple accounts and establish priorities
- A valid drivers license and/or reliable transportation to and from work
- Lifting up to 40 pounds; Standing for long periods of time; Willingness to cross-train for other job functions
- Must be comfortable being on your feet 5-6hrs per day
- High school diploma or GED is required
Qualifications
Qualifications
- High school diploma or GED and legal US authorization to work for any employer
- Competency in performing multiple functional tasks; capable of lifting up to 55 pounds
- MS Office Suite skills; Excellent communication skills both verbal and written
- Have excellent customer service skills and be a team player
Required Experience:
IC
Key Skills
- Archival Standards
- Typing
- Data Entry
- Customer Service
- Computer Skills
- Microsoft Outlook
- Windows
- Office Experience
- 10 Key Calculator
- OSHA
- Microsoft Excel
- Filing
About Company
IST is the leader in providing professional services and business advisory services to organizations seeking to transform operations, catapult growth and stay ahead in ever-changing competitive markets.
