Program Coordinator-HR Talent Development & Learning-Mount Sinai Health System-Hybrid-Full Time-Days

Position Title:

Program Coordinator-HR Talent Development & Learning-Mount Sinai Health System-Hybrid-Full Time-Days

Position Summary:

The Program Coordinator provides key operational and administrative support for the planning implementation and evaluation of programs courses projects and events. This role manages logistics tracks data coordinates with participants and ensures programs are delivered efficiently accurately and on schedule. The ideal candidate is highly organized detail-oriented and process driven with the ability to manage multiple priorities in a fast-paced collaborative environment.

General Coordination
Establishes the coordination of basic to complex program and project activities and ensures the quality timeliness and integrity of ongoing projects and schedules.
Develops and maintains a detailed project schedule; including administrative tasks and ensures adherence to all deadlines.
Monitors project progress and deliverables identifies issues early communicates with management when issues arise and implements corrective actions as needed.
Scheduling & Coordinating
Organizes and coordinates elective learning courses programs and special events.
Coordinates logistics technical support and other related activities (e.g. room or Zoom booking food and beverage materials )
Enrolls participants into programs and distributes materials pre/post sessions

Project/Program/Elective Learning Course Support
Assists in the planning coordination and execution of courses programs and events delivered in in-person virtual or blended learning formats. Responsibilities may include in-person logistical support and virtual production assistance (e.g. Zoom producer role).
Collaborates with trainers and presenters to prepare organize and distribute course materials. Responds to participant inquiries regarding program requirements registration and logistics and provides support before during and after each session.
Supports the development and implementation of marketing strategiesincluding print and digital materialsto promote programs and increase engagement. Assist with the creation and execution of the marketing strategy (print and digital)

Virtual Session Production
Serve as behind-the-scenes producer for Zoom-based programs ensuring smooth set-up and execution
Manage core platform functions including breakout rooms attendance tracking music and slides on entry and troubleshooting in real-time
Coordinate with facilitators to prepare technical elements in advance

Administrative Tasks
Organizes leads and facilitates project-related meetings including developing agendas and preparing meeting materials. Prepares and/or edits meeting minutes presentations and supporting documents.
Takes attendance for courses programs and meetings and accurately inputs attendance data into the appropriate tracking systems.
Maintains detailed records and documentation for all program project and course activities and may develop standardized procedures for storing and managing required documentation.

Data and Reporting
Creates and updates courses in PEAK (Learning Management System); monitors attendance gathers course rosters assigns credit for completed courses and initiates follow-up surveys.
Develops formats and maintains reports to track attendance utilization and program impact.
Collects and synthesizes data from various sources and presents findings including preliminary analysis when applicable. Investigates issues or concerns conducts background research and responds to information requests in a timely manner.

Conducts other related duties as assigned

Education Requirement:

• Bachelors Degree or an equivalent combination of education and/or experience may substitute for the degree when the experiences are closely related to the duties of the job

Experience Requirement:

• None required but 1-2 years administrative experience preferred
• Exposure to improvement methodologies such as LEAN preferred
• Demonstrated ability to leverage program management tools preferred

General Skills and Competencies:

Excellent time management skills and the ability to manage multiple tasks and priorities effectively
Strong written and verbal communication skills
Highly organized with exceptional attention to detail

Self-motivated proactive and solutions-oriented with a positive attitude and the willingness to go the extra mile in service of our mission
Process oriented with the ability to develop and follow efficient workflows
Strong analytical and problem-solving abilities
Comfortable working both independently and collaboratively with remote and in-person team members

Compensation Statement:

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $66482.07 - $74250.00 salaries depend on a variety of factors including experience education and operational need. The salary range or contractual rate listed does not include bonuses/incentive differential pay or other forms of compensation or benefits.

Non-Bargaining Unit B49 - HR Talent Development & Learning