Experiential Client Manager
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Job Location:
Monthly Salary:
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Experiential Client Manager
Salary: DOE Mobile Laptop Pension
Reporting to: Managing Director
Location: Three Bridges (Hybrid with UK travel)
About the Role
Were looking for someone who lives and breathes brand experiences someone who can turn big ideas into unforgettable moments for major FMCG names. As our Experiential Client Manager youll run campaigns from first spark to final report ensuring every activation is seamless impactful and rooted in brilliant client service.
Youll be the bridge between our clients internal teams and event partners steering projects juggling deadlines solving problems on the fly and making sure every campaign delivers real results. If you can think strategically act fast and keep clients smiling along the way youll love this role.
What Youll Do
Own the Client Relationship
- Act as the goto contact for FMCG clients understanding their goals and shaping solutions that deliver.
- Turn briefs into clear creative operational and strategic plans.
- Present updates guide meetings (Teams or travel anywhere in the UK) and keep everyone aligned.
Deliver Outstanding Campaigns
- Lead experiential projects such as product launches sampling events popups festivals and shopper activations.
- Manage budgets timelines logistics suppliers and field teams.
- Ensure training materials briefs and internal comms are always up to date.
- Support booking and operations teams when needed we all pitch in.
Collaborate & Innovate
- Work with creative production brand and trade teams to shape ideas and elevate consumer journeys.
- Bring new thinking digital integration and data insights that sharpen campaign impact.
What Youll Bring
- Experience managing or supporting large experiential campaigns.
- Strong account management skills and the ability to translate client needs into action.
- Confident communicator with excellent presentation listening and negotiation skills.
- A multitasker with toptier organisation and timemanagement abilities.
- Commercial awareness with hands-on budget and performance management experience.
- Strong Excel PowerPoint and data handling skills.
- A proactive energetic get it done approach even when it means jumping in the car to fix something last-minute!
Who You Are
- A strategic thinker with a creative streak.
- Calm under pressure confident leading projects and collaborative by nature.
- Passionate about building brilliant brand experiences.
- Driven by quality accountability and measurable results.
Working Hours
MondayFriday 09:0017:00 (flexing as needed for events).
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
