nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.
The Senior Cloud Operations Engineer will contribute to the day-to-day operations including implementations administration monitoring securing and continuous improvement of systems and technology hosted on Amazon Web Services (AWS). Built on trusted cloud solutions from market leaders such as Microsoft Salesforce and Amazon we maintain no server footprint at our own facilities. You will be responsible for using industry-standard tools and technologies to craft automated efficient and scalable infrastructure that enable us to rapidly produce and release software. You will also investigate cutting-edge technologies and techniques in order to find better ways to meet the needs of our teams other nCino departments and our customers. This position requires direct involvement in various aspects of development systems administration network administration security operations project management and technical troubleshooting. The applicant should be able to work as an individual contributor as well as a team member.
Technical Responsibilities
Implement configuration and automation tools to simplify process of deploying testing packaging and upgrading software across our infrastructure
Troubleshoot moderate to complex issues in cloud environments and work with limited supervision
Evaluate new applications and tools to meet business requirements
Ensure optimal performance and functionality for systems and technologies
Verifies application results by conducting system audits of technologies implemented
Assist in design testing and implementing disaster recovery and back-up procedures and information security and control structures
Implement monitoring tools and processes to ensure the highest levels of system availability
Assist to ensure company information security and compliance requirements are met
Perform system administrative tasks design and implement technical solutions
Create reports and dashboards
Work with internal stakeholders to develop architecture configuration and troubleshooting documentation
Bring Youre A-Game Be a strong independent worker coachable to feedback help out and collaborate with the team be flexible and adaptable to changing product needs based on customer and market shifts
Leverage AI tools and techniques to enhance work efficiency and optimize business operations by automating routine tasks to improve accuracy save time and minimize errors. Utilize AI-driven insights to refine decision-making elevate customer experience and boost team productivity while ensuring its application provides measurable value driving innovation and smarter ways of working. Stay informed on AI advancements to drive continuous learning and scalable growth opportunities.
Qualifications
Required:
Bachelors degree in Computer Science Management Information Systems or related field with a minimum 4 years experience in IT or Business Systems or combination of education experience and performance.
A minimum of 2 years of experience supporting customer facing production systems in either a datacenter or cloud environment
A minimum of 3 years demonstrable experience with AWS technologies with 2 or more of the following: EC2 RDS Lambda CloudFormation Route 53 API Gateway Control Tower CodePipeline CodeDeploy Sagemaker IAM Policies ECR S3 DynamoDB Config Systems Manager Service Catalog AWS Backup Secrets Manager GuardDuty Macie Certificate Manager KMS WAF Security Hub SNS SQS and Step Functions.
Typescript Python or other scripting programming experience such as Bash.
Application configuration and implementation understanding of IT systems.
Understanding of information security and how to apply knowledge to cloud systems and applications.
Ability to communicate effectively with team members and business stakeholders.
Ability to multi-task and manage simultaneous projects and function in a highly productive environment.
Passionate pro-active optimistic and has internal inspiration to get things done.
Desired:
Proficiency with Infrastructure as Code (IaC) Tools: Demonstrated experience using IaC tools like AWS Cloud Development Kit (CDK) for automated infrastructure management and deployment.
In-depth Understanding of the Software Development Lifecycle (SDLC): Demonstrated familiarity with all phases of the SDLC including requirements gathering design development testing deployment and maintenance.
Experience utilizing multiple AWS technologies to design and build well architected solutions.
One or more AWS certifications
Advanced experience with designing and implemented security controls such as monitoring encryption alerting OS hardening least privilege access IAM policies firewall/security group configurations using 3rd party security testing tools.
Familiarity with distributed version control (GitHub) and continuous integration.
Ability to troubleshoot network and firewall issues between cloud and physical environments.
Experience with establishing and integrating development test and production environments.
Current or actively pursuing related professional certifications such as AWS CISSP or other security certifications.
If you thrive in a high-energy entrepreneurial environment we invite you to share your passion ideas and excitement at nCino.
nCino provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex sexual orientation gender identity national origin age protected veteran status disability genetics or other protected addition to federal law requirements nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
nCino is committed to the full inclusion of all qualified individuals. As part of this commitment nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact us at .
Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success. We strive to create workplaces where employees are empowered to bring their authentic selves to work.
Required Experience:
Senior IC
nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.The Senior Cloud Operations Engineer will contribute to the day-to-day operations including implementations administration monitoring securing and continuous improvement of systems and t...
nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.
The Senior Cloud Operations Engineer will contribute to the day-to-day operations including implementations administration monitoring securing and continuous improvement of systems and technology hosted on Amazon Web Services (AWS). Built on trusted cloud solutions from market leaders such as Microsoft Salesforce and Amazon we maintain no server footprint at our own facilities. You will be responsible for using industry-standard tools and technologies to craft automated efficient and scalable infrastructure that enable us to rapidly produce and release software. You will also investigate cutting-edge technologies and techniques in order to find better ways to meet the needs of our teams other nCino departments and our customers. This position requires direct involvement in various aspects of development systems administration network administration security operations project management and technical troubleshooting. The applicant should be able to work as an individual contributor as well as a team member.
Technical Responsibilities
Implement configuration and automation tools to simplify process of deploying testing packaging and upgrading software across our infrastructure
Troubleshoot moderate to complex issues in cloud environments and work with limited supervision
Evaluate new applications and tools to meet business requirements
Ensure optimal performance and functionality for systems and technologies
Verifies application results by conducting system audits of technologies implemented
Assist in design testing and implementing disaster recovery and back-up procedures and information security and control structures
Implement monitoring tools and processes to ensure the highest levels of system availability
Assist to ensure company information security and compliance requirements are met
Perform system administrative tasks design and implement technical solutions
Create reports and dashboards
Work with internal stakeholders to develop architecture configuration and troubleshooting documentation
Bring Youre A-Game Be a strong independent worker coachable to feedback help out and collaborate with the team be flexible and adaptable to changing product needs based on customer and market shifts
Leverage AI tools and techniques to enhance work efficiency and optimize business operations by automating routine tasks to improve accuracy save time and minimize errors. Utilize AI-driven insights to refine decision-making elevate customer experience and boost team productivity while ensuring its application provides measurable value driving innovation and smarter ways of working. Stay informed on AI advancements to drive continuous learning and scalable growth opportunities.
Qualifications
Required:
Bachelors degree in Computer Science Management Information Systems or related field with a minimum 4 years experience in IT or Business Systems or combination of education experience and performance.
A minimum of 2 years of experience supporting customer facing production systems in either a datacenter or cloud environment
A minimum of 3 years demonstrable experience with AWS technologies with 2 or more of the following: EC2 RDS Lambda CloudFormation Route 53 API Gateway Control Tower CodePipeline CodeDeploy Sagemaker IAM Policies ECR S3 DynamoDB Config Systems Manager Service Catalog AWS Backup Secrets Manager GuardDuty Macie Certificate Manager KMS WAF Security Hub SNS SQS and Step Functions.
Typescript Python or other scripting programming experience such as Bash.
Application configuration and implementation understanding of IT systems.
Understanding of information security and how to apply knowledge to cloud systems and applications.
Ability to communicate effectively with team members and business stakeholders.
Ability to multi-task and manage simultaneous projects and function in a highly productive environment.
Passionate pro-active optimistic and has internal inspiration to get things done.
Desired:
Proficiency with Infrastructure as Code (IaC) Tools: Demonstrated experience using IaC tools like AWS Cloud Development Kit (CDK) for automated infrastructure management and deployment.
In-depth Understanding of the Software Development Lifecycle (SDLC): Demonstrated familiarity with all phases of the SDLC including requirements gathering design development testing deployment and maintenance.
Experience utilizing multiple AWS technologies to design and build well architected solutions.
One or more AWS certifications
Advanced experience with designing and implemented security controls such as monitoring encryption alerting OS hardening least privilege access IAM policies firewall/security group configurations using 3rd party security testing tools.
Familiarity with distributed version control (GitHub) and continuous integration.
Ability to troubleshoot network and firewall issues between cloud and physical environments.
Experience with establishing and integrating development test and production environments.
Current or actively pursuing related professional certifications such as AWS CISSP or other security certifications.
If you thrive in a high-energy entrepreneurial environment we invite you to share your passion ideas and excitement at nCino.
nCino provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex sexual orientation gender identity national origin age protected veteran status disability genetics or other protected addition to federal law requirements nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
nCino is committed to the full inclusion of all qualified individuals. As part of this commitment nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact us at .
Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success. We strive to create workplaces where employees are empowered to bring their authentic selves to work.
Required Experience:
Senior IC
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