Hospitality Officer Work Together

Rahim Yar Khan - Pakistan

Monthly Salary: PKR 60000 - 70000

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

This job is with Work Together.

Responsibilities:

Greet and welcome guests as they arrive ensuring a warm and friendly first impression.
Manage guest check-ins and check-outs efficiently ensuring all details are accurately recorded.
Address guest inquiries and resolve any issues or complaints promptly to ensure guest satisfaction.
Coordinate with the housekeeping and maintenance staff to ensure all rooms are clean tidy and ready for new arrivals.
Assist in arranging guest services such as transportation dining and entertainment reservations.
Maintain a thorough knowledge of the hotels policies services and amenities to provide accurate information to guests.
Handle payment procedures process transactions and maintain accurate records of receipts and guest accounts.
Ensure compliance with health and safety policies and procedures.

Requirements:

At least 1-2 years of experience in a hospitality or customer service role.
Strong interpersonal and communication skills.
Ability to work effectively in a fast-paced environment.
Excellent problem-solving skills and the ability to respond quickly to guest needs.
Flexibility to work various shifts including nights weekends and holidays.
Proficiency in using hotel management software and basic knowledge of computer applications.

Qualifications:

High school diploma or equivalent; additional qualifications in hospitality management are a plus.
Professional appearance and demeanor.
Ability to work collaboratively as part of a team.
Strong attention to detail and organizational skills.

Benefits:

Competitive salary with opportunities for professional development.
Opportunity to work in a dynamic and engaging team environment.

This job is with Work Together.Responsibilities: Greet and welcome guests as they arrive ensuring a warm and friendly first impression.Manage guest check-ins and check-outs efficiently ensuring all details are accurately recorded.Address guest inquiries and resolve any issues or complaints promptly ...