German Speaking Customer Service Representative Porto
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Job Location:
Monthly Salary:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
German Speaking Customer Service Representative - Porto (On-site)
Location: Porto Portugal
Work Model: Onsite
Working Hours
- Monday to Sunday: 06:00 21:00 (Rotative shifts)
- 2 rotative days off
Role Overview
As a Customer Service Representative you will be responsible for delivering high-quality support to customers handling inquiries efficiently and ensuring a positive customer experience in German. No prior experience needed.
Responsibilities
- Handle customer inquiries via phone email or chat in German
- Provide accurate information and resolve issues in a timely manner
- Maintain a high level of customer satisfaction
- Document interactions and follow internal procedures
- Collaborate with internal teams when necessary
Requirements
- German C2 level (mandatory)
- Good level of English
- Strong communication and problem-solving skills
- Customer-oriented mindset
- Availability to work in rotative shifts
- Starting date: 22/Jan/2026
Compensation & Benefits
- 1300 per month
- 200 per month performance bonus
- Welcome bonus
- Meal allowance
- Relocation Support (details will be shared in the upcoming step)
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
