Head of Retail Operations – Wireless

Surrey - Canada

Monthly Salary: Not Disclosed

Posted on: 17 hours ago

Vacancies: 1 Vacancy

Job Summary

A well-established wireless retail organization is appointing a Head of Retail Operations to lead field execution carrier coordination and performance optimization across its store network.

This role requires a pragmatic leader who is comfortable driving activity enforcing standards and ensuring carrier programs are executed as intended.

Scope of Role

Act as the central point of coordination with the carrier partner
Ensure seamless rollout of promotions programs and initiatives
Drive store-level productivity including proactive sales outreach
Lead operational reviews and performance improvement plans
Implement consistent operating rhythms across all locations
Ensure alignment with carrier compliance and reporting expectations

Required Background

Leadership experience within a major Canadian wireless carrier environment
Proven multi-location retail operations exposure
Results-focused field-oriented leadership style

Location: Metro Vancouver / Delta (on-site leadership role)

A well-established wireless retail organization is appointing a Head of Retail Operations to lead field execution carrier coordination and performance optimization across its store network. This role requires a pragmatic leader who is comfortable driving activity enforcing standards and ensuring car...