Slovak-Speaking Customer Experience Specialist

Athens - Greece

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

We are seeking a Slovak-speaking Customer Experience Specialist to join our dynamic team providing digital content and customer support services. You will help maintain a safe positive and efficient online environment for users while working in a fast-paced multicultural setting. This role offers relocation support professional training and opportunities for career growth in Greece.

Key Responsibilities:

Review and moderate digital content according to established guidelines.
Handle user inquiries through chat email and other communication channels.
Make accurate and consistent decisions in line with company policies.
Document and escalate complex cases when necessary.
Collaborate with team members and supervisors to ensure high-quality service.
Participate in ongoing training to stay updated on process and policy changes.

Requirements:

Fluency in Slovak (spoken and written); good command of English.
Strong communication analytical and problem-solving skills.
High attention to detail and ability to apply policies consistently.
Comfortable using computers multiple applications and digital tools.
Ability to thrive in a fast-paced multicultural work environment.
Previous experience in customer service or content moderation is an advantage.

Benefits:

Competitive salary with 14 monthly payments.
Relocation support (flight temporary accommodation guidance for housing in Greece).
Healthcare coverage and social benefits.
Professional training and career growth opportunities.
Greek language courses and multicultural work environment.

Hiring Process
Application & CV Review
Online Language & Analytical Tests
Interview with Our Client

Ready to Make a Real Impact
Apply today and become part of a mission to create a better digital experience for millions. Let your language empathy and problem-solving skills shine in the heart of Athens.

We are seeking a Slovak-speaking Customer Experience Specialist to join our dynamic team providing digital content and customer support services. You will help maintain a safe positive and efficient online environment for users while working in a fast-paced multicultural setting. This role offers re...