Dutch-Speaking Customer Service Representative – Athens
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Job Location:
Monthly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Dutch-Speaking Customer Service Representative Athens (On-Site)
Location: Athens Greece
Start Date: 27 March 2026
Schedule: MondaySunday Shifts between 08:0000:00
Work Type: Full-time On-site
Position Summary
We are hiring a Bilingual Customer Service Representative (Dutch English) to join a structured support team in Athens.
This role focuses on handling inbound customer interactions resolving inquiries efficiently and ensuring all cases are documented and managed according to service standards.
Core Responsibilities
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Handle inbound customer calls and provide accurate assistance
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Record inquiries feedback and case details in the customer service system
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Manage complaints in line with internal escalation procedures
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Ensure all contacts are resolved within defined service level agreements
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Use troubleshooting techniques and support materials to resolve issues
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Provide practical solutions and guidance for recurring customer concerns
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Maintain professionalism and high-quality service standards
Candidate Requirements
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High School Diploma or higher education
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Native or fluent Dutch (C1C2 level)
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Advanced English proficiency (C1)
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Strong analytical and problem-solving skills
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Effective troubleshooting capabilities
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Ability to work flexible rotational shifts (08:0000:00 MondaySunday)
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Valid work authorization in Greece
What You Can Expect
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Full-time on-site position in Athens
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Competitive salary package
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Comprehensive onboarding and training
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Supportive and team-oriented environment
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Opportunities for internal career growth
Application Process
Interested candidates are invited to apply by sending their CV and a brief professional summary to .
Shortlisted applicants will be contacted for the next steps.
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
