Group Head, Digital Banking

Group Head Digital Banking
Location: Lagos Nigeria (Hybrid with Pan-African Travel)
Industry: Digital Banking Fintech Mobile Money Digital Financial Services
Experience Level: 10-15 Years
Reports To: Chief Executive Officer / Board of Directors
Employment Type: Full-Time Executive (C-Level)
Monthly Net Salary:-

About the Organization

Our client is a pioneering Pan-African digital bank committed to transforming financial access digital payments and cross-border commerce across emerging African markets. With operations beginning in Nigeria under a regulated Microfinance Bank (MFB) structure the organization is on a fast-track journey toward becoming a fully licensed commercial digital bank serving multiple African markets.

Driven by a mission to build a borderless financial ecosystem for individuals and businesses the institution is scaling capabilities in mobile banking payments lending merchant solutions digital identity remittances embedded finance and financial inclusion platforms.

Role Overview

The Group Head Digital Banking will serve as a senior strategic leader responsible for accelerating digital adoption scaling digital products driving commercial outcomes and delivering best-in-class digital experiences across multiple African markets.

The ideal candidate will be a visionary leader with hands-on experience building high-growth digital banks or fintech platforms strong knowledge of African regulatory frameworks and a proven track record delivering digital financial ecosystems at scale.

Key Responsibilities

1. Digital Strategy & Transformation

• Lead and execute a Pan-African multi-market digital banking roadmap.

• Transition the current digital MFB model into a scalable commercial digital bank.

• Champion digital transformation initiatives focused on inclusion cross-border payments and embedded finance.

2. Product Management & Innovation

Oversee full-lifecycle digital product strategy across:

• e-KYC and digital onboarding

• Mobile and web banking platforms

• Retail SME and merchant lending

• Payments bill automation and merchant acquiring

• Cross-border transfers remittances and foreign exchange

• Digital savings micro-investments and wealth platforms

• API-based ecosystem integrations and embedded finance

• AI-driven analytics fraud prevention and risk controls

3. Digital Operations & Channel Excellence

• Manage digital infrastructure performance cybersecurity resilience and uptime.

• Optimize channel performance across: Mobile App Web Banking USSD APIs Merchant Portals Agent Networks

• Ensure seamless service delivery automated support systems and efficient dispute resolution.

4. Regulatory Compliance & Governance

• Collaborate with regulators across Africa (CBN BoU BCEAO SARB NIBSS etc.).

• Ensure compliance with AML/CFT cybersecurity consumer protection and digital banking frameworks.

• Support market entry approvals sandbox programs and licensing processes.

5. Partnerships & Ecosystem Growth

• Build strategic alliances with payment processors telcos fintechs and remittance providers.

• Expand embedded finance solutions across retail logistics e-commerce mobility and enterprise ecosystems.

6. Commercial Leadership & P&L Ownership

• Lead customer acquisition engagement retention and monetization strategies.

• Deliver profitability through automation scale and operational efficiencies.

• Own digital revenue performance and cost-to-serve optimization.

7. Leadership & Culture Building

• Build and lead a high-performing Pan-African digital banking leadership team.

• Foster a culture of innovation compliance excellence and customer-first execution.

Qualifications & Requirements

Education

• Bachelors degree in Finance Technology Engineering Business or related fields.

• MSc/MBA preferred.

• Certifications in Fintech Digital Banking Agile Strategy or Product Leadership are advantageous.

Experience

• 10-15 years in digital banking fintech mobile money or financial technology leadership.

• Minimum 5 years in senior/executive roles.

• Proven experience launching or scaling digital banking solutions in multiple African jurisdictions.

Technical Competencies

• Strong knowledge of core banking systems API architecture cloud platforms and cybersecurity.

• Expertise in payments processing switching identity verification reg-tech fraud management and financial compliance frameworks.

Leadership Competencies

• Strategic thinker with strong execution discipline.

• Exceptional regulatory and stakeholder engagement capabilities.

• Entrepreneurial resilient commercially driven and highly innovative.

Key Performance Indicators (KPIs)

• Customer acquisition and activation performance

• Digital revenue growth and profitability contribution

• Platform uptime cybersecurity resilience and fraud metrics

• Regulatory approvals and successful country launches

• Product adoption across digital channels

• Customer satisfaction (CSAT) and Net Promoter Score (NPS)

Compensation & Benefits

• Net Monthly Salary:-

• Performance Bonus Profit Sharing

• Private Health Insurance

• Pension Scheme

• Housing & Travel Allowances

• 2530 Days Paid Annual Leave

• Executive Learning & Global Development Allowance

How to Apply

Qualified and interested candidates should submit their CV and a concise executive cover note to:

Subject Line: Application Group Head Digital Banking