Medical Scheduler
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Job Location:
Taguig - Philippines
Monthly Salary:
Not Disclosed
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Expectations:
- Position Type: Individual Contributor
- Employment Type: Full-Time; Permanent (Direct Hire)
- Work Setup & Location: Onsite - McKinley West Taguig
- Work Schedule: Mondays - Fridays; Night Shift
- Starting Base Salary: Php 20000
- Industry: Healthcare
About the Job:
We are looking for a reliable and detail-oriented Historian Scheduler to join our clients team and handle inbound and outbound calls while supporting patient scheduling this role you will respond to patient inquiries schedule appointments collect pre-examination medical histories and confirm upcoming visits. You will also ensure calls are accurately routed to the appropriate internal teams to support efficient patient care coordination.
Key Responsibilities:
- Handle inbound and outbound calls to address patient inquiries professionally and courteously.
- Schedule and confirm patient appointments while ensuring accuracy and completeness of information.
- Collect and document pre-exam medical histories in accordance with established processes and guidelines.
- Verify and confirm scheduled appointments to minimize no-shows and scheduling conflicts.
- Transfer calls efficiently to the appropriate internal staff when necessary.
- Maintain accurate records and adhere to timelines while upholding operational standards.
Qualifications:
- Graduate of any 4-year degree course preferably in medical allied courses (fresh graduates are welcome to apply).
- Preferably with prior Customer Service Representative or BPO experience.
- Proficient in basic computer applications and systems.
- Willing to work US business hours (graveyard shift).
- Excellent verbal and written English communication skills.
- Willing to work on-site in McKinley West Taguig.
- Willing start immediately if possible.
Hiring Process:
- Initial Interview (Phone Screening)
- Final Interview (Onsite)
- Job Offer
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Key Skills
- Employee Orientation
- Operational Risk Management
- Primavera
- Computer Skills
- Primavera P6
- Medical office experience
- Medical Terminology
- Schedule Management
- Production Planning
- Microsoft Project
- Medical Scheduling
- Phone Etiquette
