German Customer Support Specialist Lisbon I Santos area '
Share
Job Location:
Monthly Salary:
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
German Customer Support Specialist
Position: German Customer Support Specialist
Location: Lisbon (Santos) On-site
Start Dates: 2 February 2026 16 February 2026
Working Schedule
-
Rotative shifts
-
Monday Sunday between 08:00 00:00
-
Shuttle service provided for late shifts
Job Description
We are looking for a German-speaking Customer Support Specialist to join an international team supporting a global Video Streaming Platform.
You will be responsible for delivering high-quality customer support handling inquiries and ensuring an excellent user experience.
Requirements
-
German: Native or near-native level
-
English: Minimum B2 level (mandatory for all positions)
-
EU ID Residence Card or Certificate of Protection (issued later than March 2022)
-
Customer-oriented mindset
-
With or without previous customer support experience
Offer & Benefits
-
Base salary (no experience): 15260 gross/year
-
Possible signing bonus:
-
Monthly language bonus: 235 360 (depending on experience level)
-
Stable long-term project in a multicultural environment
Relocation & Support
For candidates relocating from outside Continental Portugal:
-
Full bureaucratic support to obtain NIF & NISS
-
Assistance with housing search according to candidate needs
-
Relocation bonus: 2500 gross paid with the first payroll cycle
For candidates already in Portugal (100 km or more from Lisbon):
-
1500 gross relocation support
Interested candidates are welcome to apply their CVs in English.
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
