David Kennedy Recruitment is working with a leading B2B solution provider who are looking to recruit a QC and Training Manager for their Gaming studios in São Paulo Brazil.
Position: QC and Training Manager
Location: São Paulo Brazil
Employment type: Full-time
Remuneration: Base salary
DUTIES AND RESPONSIBILITIES:
Lead and manage Quality Control and Training functions
Oversee quality reviews training delivery and performance monitoring
Ensure compliance with regulatory requirements and internal standards
Drive continuous improvement through quality and training initiatives
Monitor KPIs analyze data and identify performance gaps
Develop and optimize quality processes and training programs
Review reports and present insights to senior management
Manage coach and develop QC and Training teams
Handle complex quality or training-related cases when required.
REQUIREMENTS:
Bachelors degree in a relevant field; Masters degree is an advantage
Strong experience in quality control and training operations
Proven leadership experience managing teams
Excellent communication skills in English
Solid knowledge of quality standards and training methodologies
Experience working with KPIs reporting and data analysis
Strong organizational problem-solving and stakeholder management skills.
BENEFITS:
Excellent remuneration package based on experience skills and performance
Be part of a dynamic international team with a positive and friendly atmosphere
Guidance and tools to reach career potential
Performance bonuses
Private health insurance
Free gym membership.
Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly.