Performance Marketing, E-commerce & Customer Growth Internship (TheySheHe)

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profile Job Location:

Porto - Portugal

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

(IEFP Internship Talento)

About

SWEAR London is built on a sustainable foundation rejecting mass production in favour of made-to-order craftsmanship. All shoes are handcrafted in Portugal by experienced artisans ensuring ethical labour fair conditions and a lower carbon footprint through local transparent production.

By combining traditional techniques with a rebellious spirit SWEAR challenges fast fashion with conscious choices proving that sustainability and individuality can go hand in hand.

Your Mission

We are seeking a motivated and digitally curious Performance Marketing E-commerce & Customer Growth Intern to support the execution of growth initiatives across SWEAR London and (a Shopify personalisation plugin).

This role offers hands-on exposure to performance marketing e-commerce operations and customer growth supporting weekly initiatives that drive traffic conversion engagement and retention. It is ideal for someone eager to learn how digital brands grow through experimentation execution and data-driven decision-making.

What Youll Do

Performance Marketing Support
Assist in executing and maintaining paid marketing campaigns (Meta Google) under guidance;
Support weekly campaign optimisation including creative testing and basic performance analysis;
Help maintain tracking and reporting (GA4 ad platforms dashboards).

E-commerce & Commercial Support
Support the launch of new product styles on the e-commerce platform;
Assist in planning and executing sales campaigns promotions and seasonal initiatives;
Help manage product listings merchandising updates and on-site content;
Monitor e-commerce performance metrics (traffic conversion sales) and support reporting.

Customer Growth & Conversion Support
Assist with optimising landing pages app listings and onboarding flows;
Support initiatives to improve conversion rates activation and retention;
Help gather customer insights and feedback to inform improvements.

Social Media & Campaign Support
Assist in planning creating and scheduling social media content (posts stories reels);
Support social media campaigns aligned with product launches and sales initiatives;
Monitor social media performance engagement and audience growth;
Track UGC and identify potential micro-influencers or brand advocates.

Customer Success & Community Engagement
Respond to customer enquiries across email chat and social channels in line with brand voice;
Support order tracking exchanges and post-purchase issue resolution;
Help ensure a consistent and positive customer experience.

Operational & Learning Support
Support outreach initiatives with partners agencies and communities;
Assist in documenting experiments results and learnings;
Work closely with team members to execute weekly priorities in a fast-paced environment.

What Youll Bring to the Team

Masters degree in Marketing (EQF Level 7);

Eligibility for IEFP professional internship programs;

Degree in Marketing Communications Business E-commerce or a related field;
Strong interest in digital marketing e-commerce and customer growth;
Good understanding of social media platforms and online commerce;
Basic experience with tools such as Canva Excel Shopify or analytics platforms is a plus;
Organised proactive and eager to learn;
Customer-oriented mindset with attention to detail;
Ability to work independently and collaboratively within a small team.

What Youll Develop

Hands-on experience in performance marketing and e-commerce execution;
Exposure to product launches sales campaigns and growth initiatives;
Understanding of how DTC brands and digital products scale;
Practical experience working with metrics experimentation and optimisation;
A strong foundation for a future career in marketing growth or e-commerce.

Why Join Us

This is an opportunity to learn how modern sustainable brands grow from the inside. Youll gain real exposure practical skills and hands-on experience in an environment that values curiosity execution and learning by doing.

(IEFP Internship Talento)AboutSWEAR London is built on a sustainable foundation rejecting mass production in favour of made-to-order craftsmanship. All shoes are handcrafted in Portugal by experienced artisans ensuring ethical labour fair conditions and a lower carbon footprint through local transpa...
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Key Skills

  • Digital Marketing
  • Marketing
  • Google Analytics
  • Growing Experience
  • Conversion Optimization
  • Google AdWords
  • Hybris
  • Magento
  • Account Management
  • SEO
  • E-Commerce
  • Analytics