Retail Business Manager

Mumbai - India

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description:

Oversee day-to-day operations of all Ritvaa retail stores.
Implement SOPs for store operations sales inventory billing and customer service.
Ensure smooth store openings staffing onboarding and training.
Sales Leadership Drive monthly and quarterly sales targets for each store.
Analyse store performance and implement strategies to increase conversion ASP and UPT.
Develop sales incentive structures.
Customer Experience Maintain Ritvaas premium jewellery customer service standards.
Handle customer escalations and ensure customer delight.
Build CRM strategies for repeat purchase and loyalty programmes.
Team Leadership Hire train and manage Store Managers and Sales Associates.
Conduct performance reviews and create growth paths for retail teams.
Create a culture of discipline accountability and customer-first attitude.
Inventory Merchandising
Monitor inventory levels stock movement slow/fast-moving SKUs.
Coordinate with supply chain for replenishment and forecasting.
Ensure high-quality visual merchandising aligned with Ritvaa brand identity.
Expansion Strategy Assist in selecting new store locations.
Work with interior designers contractors and vendors during store setup
Create annual retail business plans and budgets.

Job Description: Oversee day-to-day operations of all Ritvaa retail stores. Implement SOPs for store operations sales inventory billing and customer service. Ensure smooth store openings staffing onboarding and training. Sales Leadership Drive monthly and quarterly sales targets for ea...