Deployment Technician

Information Resource Group, Inc.

Job Location:

Charlotte, VT - USA

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

Role: Deployment Technician

Location: Charlotte NC - 100% Onsite

Duration: 3 months

interview Process: candidate must be able to attend an in-person interview.

The work will be completed onsite.

Evergreen Deployment Technician: This position is responsible for completing hardware refreshes (computers & some peripherals) for the duration of the FY26 Evergreen project.

Specifics tasks include but are not limited to:

transporting and storing computer inventory following documented procedures (potential need to push pull or lift up to 50 lbs regularly)
imaging computers with Windows 11 utilizing SCCM
scheduling computer replacements with end users through ServiceNow completing computer refreshes reclaiming and transporting old computers and documenting inventory updates within HAM Pro (in ServiceNow).

The computer refreshes will take place at each end users desk professional appearance and excellent customer service is expected.

Experience with ServiceNow & HAM Pro and/or Apple iPhone deployment is a huge plus.

Technicians will be traveling to various county buildings in county vehicle driven by full time employee.

Required/Desired Skills

Skill	Required /Desired	Amount	of Experience
Experience with larger scale deployments (1000/year or similar)	Required	2	Years
Experience transporting and storing computer inventory following documented procedures (potential need to push pull or lift up to 50 lbs regularly)	Required	2	Years
Experience imaging computers with Windows 11 utilizing SCCM	Required	2	Years
Experience scheduling computer replacements with end users through ServiceNow	Required	2	Years
Experience with computer refreshes reclaiming and transporting old computers and documenting inventory updates within HAM Pro (in ServiceNow)	Required	2	Years
Experience with ServiceNow & HAM Pro	Highly desired	0
Experience with Apple iPhone deployment	Highly desired	0

Role: Deployment Technician Location: Charlotte NC - 100% Onsite Duration: 3 months interview Process: candidate must be able to attend an in-person interview. The work will be completed onsite. Evergreen Deployment Technician: This position is responsible for completing hardware refreshes (comp...