Convention Services Manager

Convention Services Manager

As a Convention Services Manager you will coordinate and execute group events from planning through completion ensuring exceptional service and satisfaction. Youll serve as the primary liaison between clients and hotel departments managing all logistics to ensure flawless meetings conferences and conventions. This role requires strong communication organization and a commitment to delivering outstanding guest experiences.

Key Responsibilities

• You will build excellent relationships with clients and hotel associates in order to ensures that all hotel events are seamlessly turned over from sales to service back to sales.
• Your daily tasks will include creating BEOs and group resumes communicating client expectations to the hotel team and maximizing revenue opportunities by up-selling and offering enhancements to create outstanding events.
• Your boss is the Director of Sales Director of Catering/CS.
• A job in conference services is a great way to learn about the entire hotel. This position can set you up for a progressive career into catering or group sales or it could lead to a path in food and beverage and hotel operations.

Education & Experience

Hotel experience is always a plus! Applicants should have:

• A college degree or two years of hotel experience
• Previous experience in a similar or related position

Additional consideration will be given to applicants who have completed special certifications.

What Youll Need to Succeed

• Eligible to work in the United States
• Ability to read write and communicate effectively in English
• Ability to sit stand bend kneel and lift as requiredwith or without reasonable accommodations
• Availability to work a flexible schedule including evenings weekends and holidays if needed
• A warm professional demeanor that reflects HVMGs Culture of Excellence

This position may require a varied schedule including evenings nights weekends and holidays. Please share your scheduling needs.

Why Our Associates Love HVMG

• Career growth opportunities across our nationwide portfolio
• Flexible scheduling
• Access up to 40% of your earned wages before payday with PayActive
  
• Paid Time Off (PTO) and Paid Holidays
• Full healthcare benefits: medical dental and vision
• 401(k) with guaranteed 4% match and no vesting period
• Exclusive hotel and food & beverage discounts

About HVMG

Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey This is the best management company Ive ever worked for. They walk the talk from the corporate office to the field.

We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny and if our executives are any indication todays dishwasher can be tomorrows Senior Vice President.

The above job description is not an exhaustive list of all the duties and responsibilities of the position nor should it be construed as a contract.

HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal state or local laws. This policy governs all aspects of employment including selection job assignment compensation promotion discipline termination and access to benefits and training.