Technology Specialist

Johnston Community School District

Job Location:

Johnston, IL - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

JOB SUMMARY: The Technology Specialist provides technical support maintenance and repair of district technology systems and instructional equipment in a digital learning environment. This position supports students and staff by troubleshooting hardware software and audiovisual systems; managing device inventory; and assisting with the deployment and maintenance of district technology resources.

QUALIFICATIONS

High School diploma or equivalent
Associates degree in information technology or a related field preferred
Minimum of four years of experience in a technology support role
Valid Iowa drivers license and ability to operate a motor vehicle

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

Configure enroll assign inventory and support student and staff devices including iPads and computers.
Collaborate with teachers to promptly assess and address instructional technology needs.
Diagnose and resolve software issues; install image update and maintain operating systems and applications on lab and classroom computers including PLTW and Business lab images.
Diagnose and repair hardware issues replacing internal components (hard drives memory batteries) and external peripherals (keyboards mice).
Support and maintain instructional technology including interactive flat panels projectors and audiovisual systems; assist staff with operation and troubleshooting.
Program and manage audiovisual switchers and inputs; replace projector lamps filters and units as needed.
Maintain and troubleshoot printers and print servers including toner replacement jam resolution network configuration and queue management.
Provide technical assistance for computers peripherals and audiovisual equipment in classrooms labs and offices.
Repair equipment in-house or coordinate transport to outside repair facilities.
Perform routine cleaning diagnostics and preventive maintenance on district technology equipment.
Order receive inventory and stock technology equipment supplies and replacement parts.
Unpack inspect test tag and prepare new equipment for deployment.
Maintain accurate records of work orders repairs inventory and equipment histories.
Maintain working knowledge of network operating systems and basic WAN/LAN functionality.
Assist with the installation and deployment of new software systems and upgrades.
Engage in professional development to stay current with areas of responsibility.
Complete required training.

OTHER FUNCTIONS

Collaborate with technology colleagues to share best practices and troubleshoot challenges.
Perform other related duties as assigned.

KNOWLEDGE SKILLS & ABILITIES

Thorough knowledge of computer and mobile operating systems (Windows macOS iOS Android) device management systems and basic networking concepts
Proficient in Google Workspace Microsoft Office Suite Adobe Creative Suite/Cloud
Excellent communication collaboration and customer service skills
Excellent troubleshooting and prompt resolution skills
Ability to organize prioritize and document technical work
Ability to work independently with minimal supervision

In evaluating candidates for this position Johnston Community School District may consider a combination of education training and experience which provides the necessary knowledge skills and abilities to perform the duties of this position.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT

Frequent sitting standing walking
Moderate climbing squatting crouching kneeling bending and reaching above shoulder
Able to lift and carry up to 25 lbs. push and pull up to 50 lbs.
Able to travel within district
Primarily an indoor work environment in an office or school setting
Occasional exposure to outdoor weather conditions and electrical hazards

Required Experience:

JOB SUMMARY: The Technology Specialist provides technical support maintenance and repair of district technology systems and instructional equipment in a digital learning environment. This position supports students and staff by troubleshooting hardware software and audiovisual systems; managing devi...